SAP Business AI for human resources
AI for HR that drives better employee experiences
When your people operate at their best, so does your business. Built for the cloud, SAP SuccessFactors HCM uses AI to help you transform the way employees work, managers manage, and organisations adapt.
Use AI to support data-driven decision-making, eliminate inefficiencies, and increase employee productivity
AI helps HR leaders build a people-first culture where talent thrives, diversity is embraced, and the workforce is empowered to drive the company’s mission.
Increase speed and efficiency of hiring processes
By improving efficiency and reducing potential bias, SAP Business AI helps you quickly generate job descriptions and interview questions, identify the most qualified candidates, and make faster and more informed hiring decisions.
Increase employee engagement and retention
By personalising experiences, generating time-saving insights, and providing tailored career growth recommendations, SAP Business AI helps create a more positive and productive work environment, leading to higher employee satisfaction.
Increase the ROI of people investment
By providing data-driven insights, automating tasks, and increasing employee efficiency, SAP Business AI helps reduce costs, improve decision-making, and increase employee retention to drive business success.
Automate HR. Innovate faster.
Transform your HR operations with smart automation. Join us for expert tips and a live demo.
AI that fits into your flow of work
Simplify work and accelerate results with AI-enabled scenarios that connect end-to-end human resources processes.
USE CASE
Spend less time screening candidates
Quickly extract skills from applicant data, use AI to augment job requisitions, and match applicants to roles, saving up to 70% of the time typically spent processing applicants.
USE CASE
Improve recruiter and manager efficiency
Get a comprehensive candidate evaluation that includes skills, competencies, feedback, notes, and recommendations—helping recruiters save up to 70% of the time spent collecting and summarizing evaluations.
USE CASE
Generate questions based on job requirements
Use generative AI to create interview questions from job descriptions and evaluate applicants in Microsoft Teams after their interviews, cutting up to 87% of interview preparation costs.
USE CASE
Accelerate goal creation
Generate personal, performance, and development goals from an employee’s own description of their objectives, cutting the time required for goal creation by up to 80%.*
USE CASE
Gain insights into development actions
Empower employees to identify their next career move, explore options, set meaningful development goals, and plan both short- and long-term career growth.
USE CASE
Streamline performance meeting preparation
Managers can quickly generate insights that visualise and clarify employee performance from feedback, cutting preparation time for performance history reports by up to 70%.
USE CASE
Eliminate HR tickets concerning pay statements
Explain Pay helps employees understand their pay statements, clarifies changes in pay data, and links to related policy documents for added context.
USE CASE
Reduce time spend writing employee feedback
Users can apply AI-assisted writing to improve clarity, conciseness, and tone while reducing bias—cutting up to 65% of the time normally spent reviewing and editing text.
USE CASE
Boost daily efficiency for people managers
Help people managers use employee data more effectively with generative AI-enabled insights. Provide decision-makers a clear overview that simplifies and streamlines the compensation discussion process.
USE CASE
Generate images instantly with one click
AI-assisted image generation lets administrators create engaging content without external sourcing, saving up to 70% of the time learning designers typically spend producing images.
USE CASE
Help learners find the right courses faster
Enable HR specialists to tag learning items with the right skills, making courses easier to discover and helping employees spend 15% less time searching for relevant training.
USE CASE
Speed up skill association with AI-powered inference
Automatically connect relevant skills with Skills Inference for Open Content Network, using AI-assisted capabilities to map OCN items to predefined skills from OCN providers. This ensures efficient, accurate skill tagging and seamless use of skills from the Talent Intelligence Hub within Learning.
Joule Agents
Discover ready-to-use Joule Agents for human resources that automatically plan and execute multi-step workflows connecting departments, speeding up decisions, and streamlining processes.
Performance and Goals Agent
Complete complex people management tasks up to twice as fast and elevate manager productivity with an Agent that helps navigate reviews and compensation planning.
See how customers are succeeding with SAP
Accelerating recruitment and improving workforce outcomes
Learn how Galicia leverages SAP SuccessFactors and generative AI to accelerate recruitment, cutting validation times and improving both the employee and employer experience.
Leveraging AI for inclusive recruitment and personalised learning
Learn how Darussalam Assets is using SAP SuccessFactors solutions and SAP Business AI to strategically align HR processes, technology, and data-driven insights to manage its extensive cross-industry workforce.
Creating personalised talent experiences for employees
Ranked as the sixth-best employer in the world by Forbes, Delta Air Lines Inc. is driven by its people-focused culture. See how Delta Air Lines uses SAP SuccessFactors solutions to create personalised talent experiences for employees.
Gaining IT efficiency with SAP Business AI
Learn how NTT DATA Business Solutions is transforming its global business by leveraging SAP’s AI technology integrated into SAP SuccessFactors solutions to drive efficiency and innovation for its customers.
Calculate your savings from SAP Business AI
Learn how SAP Business AI can deliver measurable value for your business.
Packages
See how Joule can help your HR needs.
Joule Base
Baseline AI capabilities, included in all cloud subscriptions:
Provides free access to core AI functions.
Supports tasks like finding information and navigating to task-relevant locations.
Embedded in standard cloud licenses with solution-specific foundational AI capabilities.
Joule Premium
Advanced AI capabilities tailored to your business needs. Includes everything in Joule Base plus:
Powerful organisation-wide or user-specific access to high-value AI services.
Relevant Joule Agent capabilities and premium Joule capabilities, such as analytical insights and task automation.
Price-based on usage through AI-units, billed monthly.
Resources
LEARNING COURSE
Introducing SAP Business AI for SAP SuccessFactors HCM
Learn how this self-paced course provides an overview of how SAP Business AI enhances HR processes and talent management within SAP SuccessFactors HCM.
VIDEO
Attract and hire the best talent
Attract top talent with the right skills by using AI. Simplify screening by uncovering applicant skills, and quickly generate equitable job postings to help the right candidates find the right opportunities.
WEBCAST
2025 HR Trends: Unlocking AI's Potential
Stay ahead of change - learn how to turn AI expectations into real business impact.
WHITE PAPER
Improving AI literacy and readiness across the business
Learn segment-specific strategies to help you enhance adoption, employee confidence, and organisational readiness.