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SAP Sales Cloud

At a Glance Features Plans and Pricing Technical Information Get Started
At a Glance Features Plans and Pricing Technical Information Get Started

Improve sales with better selling experiences

Enhance your sales reps' day-to-day work experience, while improving customer experiences and accelerating the buying process.

See the SAP Sales Cloud solution in action

Watch the demo

Webinar: Hear how Whirlpool transformed retail execution

Register today

Live demo: Learn how to empower your sales team

Watch the Webinar

Save time and guesswork to accelerate sales with SAP Sales Cloud

Create a complete view of every customer and every opportunity with automatic monitoring of customer activity.

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Content recommendations generated by SAP Sales Cloud running on a mobile device

Content recommendations generated by SAP Sales Cloud running on a mobile device

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  • Stay one step ahead with real-time predictive analytics
  • Work anywhere with mobile online and offline capabilities
  • Take an accurate pulse of every deal in your pipeline
  • Improve your sales strategy with prescribed content recommendations

Guide sales reps quickly through quotes and contracts

Eliminate manual quotes and contracts by enabling seamless, automated, and intelligent configuration of quotes and contracts.

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Quote and contract capabilities of SAP Sales Cloud running on a mobile device

Quote and contract capabilities of SAP Sales Cloud running on a mobile device

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  • Protect profits and margins with AI-powered guided selling
  • Individualize quotes with customer- and channel-specific pricing
  • Set permissions with our role-based contract templates and clause library
  • Negotiate sales with an online negotiation workspace

Model and manage sales territories and incentives

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Configuration overview for a 3-D printer supported by SAP Sales Cloud solutions

Configuration overview for a 3-D printer supported by SAP Sales Cloud solutions

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  • Enable intelligent, real-time territory, quota, and plan modelling
  • Create, distribute, and manage compensation plans
  • Manage complex crediting hierarchies and dispute resolution
  • Allow sales reps to see their compensation while configuring quotes

Embrace the future of selling

Outmaneuver your competition through agile monetization that goes beyond quote-to-cash with revenue recognition.

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Laptop view of a sales dashboard from SAP Sales Cloud

Laptop view of a sales dashboard from SAP Sales Cloud

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  • Bridge the gap between front-end and complex order-fulfilment processes across multiple fulfilment systems and back ends
  • Manage revenue, billing, and invoicing for subscriptions, one-time billing, and multiple usage-based billing scenarios
  • Automate the IFRS 15/ASC 606 revenue recognition process with real-time reporting

What are analysts saying about the SAP Sales Cloud portfolio?

SAP solutions display completeness of vision in sales performance management

Read Gartner’s report on evaluating solutions for driving sales, aligning incentives, automating commissions, and planning territory and quota strategies.*

SAP provides comprehensive sales force automation solutions

Find out why SAP is named a Leader in the Gartner Magic Quadrant for Sales Force Automation report, and learn about our holistic approach to automation. **

SAP CPQ helps sales teams get complex quotes to customers quickly

See why SAP is recognised as a Leader in Gartner's 2018 Magic Quadrant for Configure, Price, and Quote Application Suites.***

See how customers are succeeding with SAP Sales Cloud

Habesha logo
Rolls-Royce Power Systems logo
Mondi logo
Actemium logo
Pollmeier logo
Kwizda logo

Why SAP Training?

Provide users with the skills required to optimise their use of SAP Sales Cloud and drive maximum business value with easy-to-access, specialised training.

Access free online courses with openSAP

Experience a flexible, engaging, and open learning environment that is designed to help you optimise your software investment.

Engage in specialised training anytime, anywhere

Take advantage of specialised training courses for SAP Sales Cloud that are available at your convenience, no matter where you are in the world.

Find your learning path to SAP Sales Cloud

SAP Sales Cloud Learning Journeys help you choose your path based on your role, area of interest, learning needs, and preferred training method.

Access SAP Learning Hub for live and on-demand learning

Get the training you need with instant access to SAP Learning Rooms and self-paced digital learning content with SAP Learning Hub.

  • Jump-start employee adoption and productivity
  • Deploy your solution on time and on budget  
  • Support training for all roles involved in implementation, deployment, and ongoing enablement
  • Lower your training cost per learner with a single, affordable subscription

Get started with SAP Sales Cloud

Pictogram showing two levels of a business with different sales teams and functions
  • View how-to videos on using software features and functions
  • Watch Webinars and attend expert events for the latest updates, insights, and advice
  • Get information about our quarterly release cycles, service availability, and cloud support

SAP Customer Experience Services

Transform your business faster with help from SAP Digital Business Services.

Get an overview of services for SAP Sales Cloud solutions and discover how we can help you address key aspects of your project, enforce best practices, and set up your own operations for ongoing success.

Partner Ecosystem

Benefit from specialist expertise to guide your SAP Sales Cloud project. SAP Customer Experience solution partners provide the service and support you need to meet your enterprise goals.

Included Products

Learn about the products included in the SAP Sales Cloud portfolio.

SAP Sales Cloud Resource centre

Customer Stories Blogs Webinars and Product Videos Industry Research and Product Information
Customer Story
Rolls-Royce Power Systems AG

See how realigning sales processes transformed an engine manufacturer into a comprehensive solutions provider.

Read the story
Customer Story
Mondi Uncoated Fine Paper

Learn how digitalizing sales processes results in stronger collaboration between departments, better performance, and satisfied customers.

Read the story
Customer Story
Pollmeier Massivholz

Find out how employees get a central overview of any construction project and its sales potential without having to perform complex searches.

Read the story
Customer Story
KWIZDA

Discover how this life sciences company provides sales teams with real-time customer information.

Read the story
Customer Story
ACTEMIUM

See how a complex electrical engineering solutions provider enables sales staff to handle opportunities and leads much faster, while greatly reducing manual data entry.

Read the story
Customer Story
Habesha

Explore how SAP’s cloud technology helps Habesha control sales channels and allows users to analyse valuable customer data.

Read the story
Blog
CRM is dead, long live CRM: The future of CRM
Read the blog
Blog
Kissing the Apex: Selling at 200 mph
Read the blog
Blog
Intelligent sales: Lead to cash
Read the blog
Blog
Four ways CPQ improves the B2B customer experience
Read the blog
Blog
The top five pet peeves of sales reps
Read the blog
Blog
Three reasons why sales forecasting doesn’t work
Read the blog
Blog
The top five ways AR is transforming the customer experience
Read the blog
Blog
Seven ways AI will boost commission plans in 2019
Read the blog
Blog
How to create a sales compensation plan
Read the blog
Blog
How to turbocharge sales with CPQ software
Read the blog
Blog
Four essential strategies for managing millennial salespeople
Read the blog
Blog
Guardian at the gate: AI in B2B sales can save your sales kingdom
Read the blog
Blog
Five lessons you must learn to achieve sales success
Read the blog
Blog
The CX gap and B2B sales: A danger that must be addressed
Read the blog
Blog
Playing to win: How sales coaching leads to success
Read the blog
Blog
Five examples of B2B sales strategies to sell new products
Read the blog
Blog
Sales automation technology needs to get real
Read the blog
Blog
Three reasons why sales performance management is so important
Read the blog
Blog
How forecasting and pipeline management bring sales closer to marketing
Read the blog
Blog
Sales reps and CRM: A love story
Read the blog
Blog
Sales compensation planning: Five actionable steps to focus on today
Read the blog
Blog
Commission management tips: Five critical reasons to stop using spreadsheets
Read the blog
Blog
CPQ solutions: The top three problems CPQ solves
Read the blog
Blog
Win at the retail shelf with a stellar mobile experience
Read the blog
Webinar
Leveraging strategic quote-to-cash

Learn how to optimise billing to deliver a seamless customer experience from guest speaker Lily Varon of Forrester.

Watch now
Webinar
Revenue management and the experience economy

Hear about the vital role of revenue management in the modern enterprise from IDC and SAP.

Watch now
Video
Introduction to SAP Sales Cloud

Get an introduction and high-level overview of SAP Sales Cloud.

Watch now
Video
Sales features of SAP Sales Cloud

Learn about lead and opportunity management, mobile, predictive analysis, and machine learning features in SAP Sales Cloud.

Watch now
Webinar
Explore the ROI of SAP CPQ with SAP and Forrester

Hear why B2B companies are turning to CPQ to get an edge on their competition from Forrester, TEI, and SAP.

Watch now
E-Book
Improve the sales experience for better customer experiences

Learn how to improve the day-to-day lives of your sales reps, which leads to happy customers.

Read the e-book
E-Book
Pipeline management and forecasting

Find out how automated tools, AI, and clean data can improve sales forecasting.

Read the e-book
Analyst Report
Quantifying the benefits of CPQ

Find out how a configure, price, and quote solution can help you increase sales in this Forrester Consulting study.

Read the report
Solution Brief
SAP Intelligent Sales Execution

Learn how SAP Intelligent Sales Execution accelerates sales cycles and increases forecast accuracy.

Read the solution brief
Analyst Report
SAP Recognised as a Leader by Gartner in 2018 Magic Quadrant for CPQ

If you're evaluating technologies to boost sales performance, check out this report.

Read the report
E-Book
Take quote-to-cash to the next level

Learn how to evolve your quote-to-cash processes to meet increased customer demands with agile billing and CPQ.

Read the e-book
E-Book
Using spreadsheets for ICM?

See how to compare the effectiveness of spreadsheets and incentive compensation management applications.

Read the e-book
Analyst Report
Agile billing delivers superior customer outcomes

Learn how billing and revenue management solutions are key to enterprise digital transformation in this Forrester report.

Read the report
Solution Brief
Transform retail execution

Deliver the right product at the right time, place, and price to win at the shelf every time.

Read the solution brief
E-Book
Why contract lifecycle management tools are the sales team’s new best friend

Learn how automated CLM solutions help your team close deals faster.

Read the e-book
Analyst Report
2019 Gartner Magic Quadrant for Sales Force Automation

If you’re evaluating CRM solutions, we believe this comprehensive report provides valuable insight.

Read the report
Toolkit
Your quote-to-cash optimisation toolkit

Learn how SAP can help you take your quote-to-cash process to the next level and deliver superior customer experiences.

Get the toolkit
Checklist
Choosing the right ICM vendor

Identify an incentive compensation solution that fits your requirements.

Get the checklist
E-Book
Five ways contract lifecycle management improves sales results

Explore how automated CLM solutions can help you gain control and visibility into your contracts from inception to renewal.

Read the e-book
Toolkit
Speed sales

Check out our sales execution toolkit to learn how you can optimise the sales cycle.

Get the toolkit
Solution Brief
SAP CPQ

Find out how configure, price, and quote software from SAP can help you increase sales and close deals faster.

Read the solution brief
Solution Brief
SAP Producer Pro

Learn how you can simplify producer lifecycle management with SAP Producer Pro.

Read the solution brief
Solution Brief
Incentive compensation management for the insurance industry

See how CallidusCloud Insurance Incentive Compensation Management helps insurance companies manage producers.

Read the solution brief
Analyst Report
2019 Gartner Magic Quadrant for Sales Performance Management

In this report, we believe you’ll learn about the fast-growing sales performance management space and how to identify the best solutions

Read the report
Solution Brief
SAP Subscription Billing

See how SAP Subscription Billing enables users to deliver simplified and personalised billing experiences to their customers.

Read the solution brief
Solution Brief
SAP Entitlement Management

Learn how SAP Entitlement Management streamlines and automates the process of entitlement management and operations.

Read the solution brief
Research Report
Explore sales compensation management trends

Discover how your peers manage sales compensation and incentives in this report by independent research firm Capstone Insights.

Read the report
Research Report
Get insights into the state of the CPQ market

Learn how your peers handle the configure, price, and quote process in this report by Capstone Insights.

Read the report
E-Book
CPQ and variant configuration: A powerful pair

Learn about our innovative solution for quote efficiency.

Read the e-book

Support the end-to-end customer journey

Explore the other cloud solution portfolios in the SAP C/4HANA suite.

SAP C/4HANA

See how the SAP C/4HANA suite brings together customer data, machine learning technology, and microservices to power real-time customer engagements across sales, service, marketing, and commerce.

*Gartner, Magic Quadrant for Sales Performance Management, 14 January 2019, Melissa Hilbert | Adnan Zijadic

**Gartner, Magic Quadrant for Sales Force Automation, 26 June 2019, Theodore Travis, Melissa Hilbert, Adnan Zijadic, Ilona Hansen

***Gartner, Magic Quadrant for Configure, Price and Quote Application Suites, 05 November 2018, Christina Klock | Mark Lewis | Melissa Hilbert

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from SAP SE.

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