SAP Order Management foundation

Orchestrate omnichannel order management with a centralised hub.
Omnichannel operations manager dashboard with graphs showing order statuses.

What is SAP Order Management foundation?

SAP Order Management foundation centralises order, fulfilment, and return processes across all channels.

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Establishing a foundation for omnichannel order management at scale enables you to:

  • Unify order orchestration for consistent, ERP-aligned execution.

  • Centralise order processes across all channels.

  • Route orders efficiently to different fulfilment systems, channels, and nodes.

  • Easily integrate with sales channels through cloud-native, modular architecture.

 

Read the solution one pager 
Agentic AI for Order Management

Discover how Order Reliability Agent proactively mitigates potential issues to help deliver on brand promises.

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Key benefits

Increase customer trust and loyalty

Unify the omnichannel order experience and improve order accuracy and transparency to boost customer satisfaction, trust, and loyalty.

Improve order operations

Reduce manual workloads and operational costs with transparency across the order lifecycle and configurable workflows.

Scale order foundations with agility

Adapt to market and business changes quickly with a cloud-native, API-first modular architecture, enabling the business to scale and expand the tech stack as needed.

Key features

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Unified, consistent order orchestration

  • Capture orders from various channels for consistent, omnichannel order orchestration.
  • Manage and direct orders across a distributed fulfilment network.
  • Access a centralised view of fulfilment updates and events.

Centralised, agentic order monitoring and analytics

  • Monitor and manage order processes with Order Reliability Agent, which proactively detects and mitigates potential issues.
  • Keep employees in the loop with next-best recommendations on complex issues.
  • Gain insights on orders and order performance through Joule.

Scalable omnichannel order foundation

  • Implement a cloud-native, API-first modular architecture to add sales channels.
  • Scale the business to support entry into new markets and territories.
  • Integrate with the SAP ecosystem and third-party solutions to fit a business’s unique needs.

Pricing

SAP Order Management foundation

Metric:

This service is priced by blocks of 10,000 transactions per year.

Transaction means a job consisting of one or more process steps that is executed via the Cloud Service.

Contract duration details:

Yearly price and quantity pro-rated per month for contracts less than a year.

Payment method:

Payment via invoice is supported for all countries.

Click on the "Buy Now" button to find out if payment via credit card is supported in your country.

ikmēneša cena
EUR 207.00
  • Blokos pa 10000 Transactions katrā year
  • Līguma ilgums no 3 līdz 36 months
  • Automātiska pagarināšana
    • Skatiet visu detalizētu informāciju par cenu aprēķinu
Noteikumi un nosacījumi

Metric:

This service is priced by blocks of 10,000 transactions per year.

Transaction means a job consisting of one or more process steps that is executed via the Cloud Service.

Contract duration details:

Yearly price and quantity pro-rated per month for contracts less than a year.

Payment method:

Payment via invoice is supported for all countries.

Click on the "Buy Now" button to find out if payment via credit card is supported in your country.

Cloud test and demo for SAP Order Management Foundation

Included:

This is a non-productive and non-commercial tenant for test and demo purposes only (check out Use Rights).

This edition is exclusively available for partners.

Payment method:

Invoice is supported for all countries.

Click on the “Configure to see price” button to find out if credit card is supported in your country.

  • Blokos pa 1 Entitlements Package
  • Minimālais līgums 3 months
  • Automātiska pagarināšana
    • Skatiet visu detalizētu informāciju par cenu aprēķinu
Noteikumi un nosacījumi

Included:

This is a non-productive and non-commercial tenant for test and demo purposes only (check out Use Rights).

This edition is exclusively available for partners.

Payment method:

Invoice is supported for all countries.

Click on the “Configure to see price” button to find out if credit card is supported in your country.

See how customers are succeeding with SAP

Deliver a consistent buying experience across channels

Discover how Horbach provides a seamless cross-channel shopping experience with the support of SAP Order Management foundation.

Watch the video 

Technical and security resources

SAP Help Portal

Visit SAP Help Portal to find detailed documentation, guides, and articles to help you implement, configure, and optimise SAP products.

Get started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

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Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

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