Accelerate digital adoption

Activate your WalkMe solution faster and gain full visibility into user adoption.

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Service overview

Achieve faster ROI

Ensure a faster and smoother deployment of WalkMe solutions with expert-led configuration and integration that minimize setup time and eliminate costly delays.

Boost user adoption rates

Activate ad-hoc analytics to drive and measure user engagement from day one.

Optimize business processes

Reduce errors, improve efficiency, and implement best practices across the organization with hands-on help from experts.

Details

Solution type

Professional Services

Pricing and service scope

Choose a base plan

Activation service for WalkMe solutions

SAP assists customers with the activation of WalkMe Premium, including:

Platform and WalkMe experts who perform a quick setup of 3 tasks

WalkMe best practices implemented to match business needs

Preliminary analytics configured for ongoing value realization

Activated solution and technical documentation:

WalkMe system configuration

Standard WalkMe UI design

3 Tasks from the workflows catalog

English compatibility only

Analytics tracking setup

Prerequisites:

Valid cloud subscription for WalkMe Premium

Setup for and access to customer systems (test and production system)

Completed preparation instructions

Scope Document

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Terms and conditions

SAP assists customers with the activation of WalkMe Premium, including:

Platform and WalkMe experts who perform a quick setup of 3 tasks

WalkMe best practices implemented to match business needs

Preliminary analytics configured for ongoing value realization

Activated solution and technical documentation:

WalkMe system configuration

Standard WalkMe UI design

3 Tasks from the workflows catalog

English compatibility only

Analytics tracking setup

Prerequisites:

Valid cloud subscription for WalkMe Premium

Setup for and access to customer systems (test and production system)

Completed preparation instructions

Scope Document

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Resources

Contract Scope Document

Download PDF

Frequently asked questions

Can the scope of this service be customized for a special request?

If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.

Are any discounts available in the SAP Store?

No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.

What is the delivery process for services that I purchase through the SAP Store?

After purchasing a service via the SAP Store, the delivery process is:

  • Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
  • Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
  • Execution: The service will be delivered according to the scope and terms specified in your purchase.
  • Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.

Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.

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