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SAP Business ByDesign: Cloud-based ERP for mid-market companies and subsidiaries

Manage your entire business with a secure, cloud-based ERP suite built for growing mid-market companies, subsidiaries of large corporations and local public sector institutions. SAP Business ByDesign connects every function across your business – financials and accounting, human resources, sales, procurement, customer service, supply chain management, and more.

Why SAP Business ByDesign?

SAP Business ByDesign gives fast-growing mid-market businesses the platform to turn growth potential into real results. This cloud-based ERP solution connects every function across your company – from finance to CRM – to time-tested best practices and in-depth analytics. You’ll get the foundation to scale and compete without the complexity and cost, so you can grow your business your way –anytime, anywhere, and on almost any device.

  • Run your entire business on one secure cloud suite
  • Streamline end-to-end processes and maximise efficiency across your organisation
  • Gain timely business insights with integrated analytics and reporting
  • Drive operational excellence with built-in business processes
  • Manage your business from anywhere, at any time, with built-in mobile apps

Read the solution brief


Cloud ERP: The Great Enabler of Growth

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SAP Business ByDesign: SAP's Best Kept Secret

Consider the evolution of the SAP Business ByDesign solution over the last 10 years and an expert perspective on the current strategy for the future. SAP should actively focus on a three-prong strategy for digital transformation: deliver best-in-class innovation, drive meaningful demand through marketing, and develop successful partnerships.

Divestitures: Growth Redirected

When Evonik decided to divest some of its operating units, in order to focus purely on chemicals, it needed to carve those units out of their SAP ERP implementation. Learn why Evonik decided to use SAP Business ByDesign as an interim solution for the businesses being divested.                



Learn how SAP Business ByDesign can simplify the lives of business users and IT staff:

Capabilities by Line of Business

Customer Relationship Management (CRM)

Expertly manage your marketing, sales, and service processes – and drive customer engagement – with SAP Business ByDesign.

  • Marketing Use personalised customer information for more effective campaigns, lead generation and qualification, and sales team handovers.
  • Sales
    Gain complete sales force automation and improve account management – from contact interactions to invoicing.
  • Service
    Equip employees with the tools and insights they need to deliver superior service and boost customer satisfaction.

Demo: CRM 360 view with SAP Business ByDesign

Get a real-time view of your financial condition, streamline your core accounting processes, and better manage cash and liquidity.

  • Financial and managerial accounting
    Manage accounts for multiple operating units, currencies, and reporting standards.
  • Cash flow management
    Use customer and supplier transaction data to get real-time visibility into your cash position.

Demo: Cash and Liquidity Management with SAP Business ByDesign

Demo: Complex Fixed Asset Management with SAP Business ByDesign

Demo: Multi-GAAP reporting with SAP Business ByDesign

Human Resources (HR) Streamline HR processes such as organisation management, workforce administration, time and attendance, and employee self-service.

  • Onboarding
    Simplify employee onboarding – and give employees and managers easy access to all relevant information.
  • Time, attendance, and labour management Manage time, labour, and compensation more effectively.
  • HR self-services
    Empower employees to self-manage time sheets, procurement processes, and personal information.
  • Payroll
    Facilitate payroll processing and take advantage of interfaces for third-party payroll providers.
  • Requests and approvals
    Create and monitor policy-compliant purchase requests and automated approvals.

Procurement Empower employees with self-service procurement capabilities to save time and costs. Centralise supplier information and negotiate better deals.

  • Sourcing
    Maintain a central database of supplier and product information – making it easier to negotiate better prices and manage multiple supplier contracts.
  • Purchasing
    Streamline your company's purchasing activities – and provide buyers with real-time information so they can negotiate better prices.

Demo: Automate RFQ Process with Multiple Suppliers with SAP Business ByDesign

Project Management
Manage projects of any size and complexity with SAP Business ByDesign. Facilitate collaboration – and make it easy for your teams to manage, deliver, and monitor projects in real time.

  • Improve project management effectiveness
  • Positively impact project delivery
  • Run projects more profitably

Demo: Integrated Project Management and Real Time Visibility with SAP Business ByDesign

Demo: Intercompany Project Management with SAP Business ByDesign

Demo: Project based MRP with SAP Business ByDesign

Supply Chain Management (SCM)
Improve supply chain effectiveness with better supply-demand matching – and increase flexibility by streamlining collaboration with customers and suppliers.

  • Product development
    Accelerate time to market – and ensure product design meets customer specs. 
  • SCM setup Get a clear view of your supply networks and layouts for supply chain modelling.
  • Planning and control
    Control material flows with an exception-driven approach to procurement planning.
  • Manufacturing, warehousing, and logistics
    Efficiently produce high quality products, better manage production, and automate related processes.

Demo: Demand Planning with SAP Business ByDesign

Demo: Intercompany Stock Transfer with SAP Business ByDesign

Demo: Intercompany Supply Planning with SAP Business ByDesign


Additional demos:

Demo: Customised User Experience with SAP Business ByDesign

Demo: Improve process efficiency and transparency with SAP Business ByDesign

Capabilities by Business Size

Mid-Market Businesses
SAP Business ByDesign helps medium-sized businesses seize new opportunities, quickly adapt to change, and improve overall business performance. The ERP cloud software is globally available and can support changing business models, international expansion, and success in new markets.  

  • On demand: Ready to run when you are
  • Insightful: Empowers your people with real-time analytics
  • Extensible: Adapts to your business needs
  • Intuitive: Improves user adoption and productivity
  • Mobile: Delivers anytime, anywhere access to business information
  • Global: Operational in 90+ countries

Subsidiaries of Large Enterprises Maximise visibility, efficiency, and control across your subsidiaries with a single ERP application. Our two-tier, cloud-based business management software is ideally suited for large corporations with sales, distribution, or service-type subsidiaries. It seamlessly combines the resources and stability of your corporate office with the flexibility and local insight of your branches.

  • Manage multiple subsidiaries according to each of their unique needs, structures, and processes
  • Minimise the cost and effort involved with adding, divesting, and managing subsidiaries
  • Improve integration and collaboration between your corporate organisation and subsidiaries
  • Get up and running quickly – and avoid the large capital outlays required for on-premise software
Capabilities by Industry
Public Sector
Lay a solid foundation for the specific needs of your public sector organisation – local government, school board, or an education and research institute.
  • Combines standard finance functions with features specific to public sector interests
  • Facilitates encumbrance accounting, fund accounting, and reporting
  • Built-in flexibility, accountability, and transparency to comply with regulations – now and in the future
  • Embedded analytics, part of every process, gives you full transparency into every aspect of your organisation

Learn more:  
An Affordable ERP Solution to Support the Requirements of Public Sector Organisations


Get an integrated, real-time view of your manufacturing operations – and optimise your entire process to shrink costs and meet customer needs faster.

  • Improve manufacturing efficiency by streamlining and integrating processes
  • Simplify the management of new sales channels, channel partners, and markets
  • Increase customer satisfaction and loyalty with a 360-degree view of every customer

Professional Services

Integrate and automate your professional services processes – including financials, client and project management, and more.  

  • Get real-time visibility into your projects – from project planning to execution
  • Develop the right services, ensure on-time delivery, and replicate your success
  • Target your services with greater insight into the customer lifecycle
  • Differentiate your firm by planning and delivering maximum client value
  • Evaluate project and client profitability to help meet your portfolio goals

Wholesale Distribution

Accurately forecast demand – and adapt and execute quickly – for lower inventory costs and improved customer satisfaction.

  • Forecast demand to optimise supply and ensure profitability
  • Gain visibility into your supply chain and track the delivery of long lead-time items
  • Reduce operational costs while optimising inventory levels and working capital
  • Increase customer satisfaction and loyalty – despite competition from price-focused companies
  • Present one face to the customer across your business, regardless of channel or region
Technical Capabilities
APIs and SDK
With access to APIs and SDK, developers and administrators can personalise and extend SAP ByDesign and integrate the solution with other back-office systems to meet unique business needs.
Office Integration
Integration of ByDesign application with Microsoft outlook allows synchronisation of contacts, e-mail, appointments and task from Outlook.
  • Create service requests, opportunities and leads from incoming e-mails and appointments 
  • Flexibility to download business data in Microsoft excel. Capabilities to write back data from excel into the ByDesign system

Input-Output Management

  • Generate documents in print, fax, e-mail
  • Generate external communication of business content and export across different output channels like e-mail, print, fax etc. 
  • Allow users to setup task notifications via e-mail

Key User Capabilities & End-User Personalisation

  • Personalise the SAP Business ByDesign solution as per the user preferences
  • Personalise quick links, the latest news, embedded reports
  • Adjust the layout of a screen section or a mashup as in all screens
  • Allow key users to adapt the theme, company logo and add custom fields according to the business needs. These adaptations could be used in forms, reports, user interfaces (UIs), or integration within the scope of the project

Workflow Configuration

  • Define multi-step approvals according to your business processes using work distribution rules 
  • Create customised rules for notifications or e-mails based on your business scenarios
Collaboration Window
Collaboration Window is a desktop integration tool that acts as a central hub for people-to-people collaboration and for external devices and services. It enables communication with business partners using communication channels such as e-mail, and it provides business context information relevant to a business partner and workflow. It also provides information on missed alerts, tasks, and notifications in the ByDesign system, as well as on missed calls if an add-in telephony integration solution has been integrated with SAP Business ByDesign.
Fast and effective way to prepare and validate data prior to loading, the SAP ByDesign Migration tool controls costs by reducing manual migration efforts and avoiding deployment delays.
Embedded Support
Provides capabilities for user to create an incident (with automatic collection of diagnostic data) from any screen of ByDesign. The created incident can be tracked and processed without the need of any external tool. Additionally, integration with enterprise search enables users to search for similar incidents or solutions & troubleshooting information.
Enterprise Search
Enterprise search allows search through the entire ByDesign solution. Creation of tags/sticky notes on any screen and also search them using enterprise search. 
Business Analytics
Using the extensive and flexible business analytics feature, it is possible to easily create custom reports using the guided procedures. It also allows to control the visibility of the reports by assigning them only to specific users/roles.
Business Configuration
Adopt the solution to meet the day-to-day business requirements at any time in the lifecycle of the solution without the need of technical skills.
Mass Processing & Scheduling Capabilities
Support for mass processing of business data which can be scheduled to execute in background. The reoccurrence scheduling capabilities can be utilised to execute the processing periodically at defined intervals.
Help Center/Learning Center
Along with basic concepts of ByDesign, get access to quick guides, business background, how-to information. Also connect with communities and troubleshooting documents, navigation patterns and tasks based on the role of the user.
With capabilities like secured e-mail, scan all incoming and outgoing documents for viruses and authorisation based service consumption. Support to single sign-on capability makes Business ByDesign a secured product.

System requirements for SAP Business ByDesign

System and software requirements vary according to specific customer scenarios. Please refer to the system and software requirements overview for a list of supported devices, hardware, operating systems, apps, and browsers.

System Requirement
Supported operating system & browsers
  • MS Windows Vista (32-Bit): Internet Explorer
  • MS Windows 7 (32-Bit and 64-Bit): Internet Explorer
  • MS Windows 8: Internet Explorer
  • MS Windows 10: Internet Explorer
  • Mac OS X 10.6 or higher: Safari, Internet Explorer
Minimum hardware requirements
  • Pentium 4, 2.4 GHz or faster (recommended: Intel Core 2 Duo, 2.4 GHz with a 1066 MHz front-side bus)
  • At least 1 GB of RAM (2 GB recommended)
Minimum network requirements
  • Upstream: 1 Mbps
  • Downstream: 1 Mbps
  • Latency: 200 ms or better
Additional software requirements

To run the SAP Business ByDesign Web application, the following software is required:

  • Microsoft Silverlight 5.1 or higher
  • Adobe Reader 8.1.3 or higher

Affordable subscription-based pricing

SAP Business ByDesign is licensed through monthly subscription fees calculated on a named-user basis. There are three categories of users: self-service users, team users, and enterprise users – and pricing and functionality vary for each.

With SAP Business ByDesign, you don’t need to worry about software system maintenance. All core services such as backup, recovery, and regular upgrades are covered by SAP and included in the monthly fee. You can choose to deploy the complete solution – or you can address your immediate business needs first and add functionality as required.


Public Edition

Shared hardware, quarterly releases, and upgrade dates determined by SAP.
  • Tenants (minimum): 1
  • Users (minimum): 20

Private Edition

Dedicated multi-tenant system, quarterly releases, and upgrade dates jointly determined by SAP and the customer.
  • Tenants (minimum): 10
  • Users (minimum): 200



Contact your local SAP account executive for additional subscription options

See what our customers are saying

Get Started

Explore resources to help you set up and start using SAP Business ByDesign.


Visit our resource library

Refer to the Getting Started section of the SAP Business ByDesign help portal** for information on using search, built-in learning and help, and the Home Work Center.

Configure your solution

See the Business Configuration** document on the help portal for a step-by-step overview of the installation process – including scoping, fine tuning, business roles, workflows, and more.

Download the user guide

Read the SAP Business ByDesign Getting Started guide** for an introduction to basic navigation, training and learning content, and other important features.

Access training videos

Watch SAP Business ByDesign training videos to get a broader understanding of the solution and learn about key capabilities.


Find an SAP partner to help with your implementation


View integration scenarios

Review SAP Business ByDesign Integration Scenarios for information on integrating the software with third-party on-premise and cloud solutions.

Integrate custom data

Consult SAP Business ByDesign Custom Data Integration Guide for an overview of the architecture options needed to merge data from your legacy systems.

Connect to your existing apps

Consult the Technical Connectivity Guide for On-Demand, On-Premise, and Hybrid Applications* to learn how to connect SAP Business ByDesign to your existing apps.

Discover Web Service APIs

Our Web Services APIs make it easy to integrate with SAP Business ByDesign. They enable secure remote access to data and processes based on standards such as SOAP and WSDL.

Need help with your cloud integrations? Learn about SAP Cloud Professional Services

Implement the solution

SAP Business ByDesign's built-in implementation approach reduces TCO and deployment time, while maintaining the flexibility to meet the unique needs of your business. 

What’s new in SAP Business ByDesign?

Review What's New in SAP Business ByDesign** – an online guide covering the latest features and updates for our cloud-based ERP software.

Reporting with SAP Business ByDesign

Take this openSAP course to learn how to harness the software’s built-in analytics, create reports in browser or Excel-based environments, and more.

View the product road map

Find out how SAP Business by Design features are planned to progress over time – view the product road map.


Find an SAP partner to help with your implementation


Get the support you need to keep SAP Business ByDesign running at peak performance. Our experts can help you maximise the value of your software, take advantage of new business models and capabilities, and more.

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