Joule
What is Joule?
Joule is an AI copilot that’s grounded in your business data and infused with AI agents to proactively assist your employees in every cloud application they use while automating complex processes.
Get seamless and connected AI across all your applications and workflows with:
SAP Joule action bar, which travels with users across all SAP and third-party applications for an always-on AI experience.
Bidirectional AI embedded into Joule and Microsoft Copilot to connect your SAP and Microsoft workflows.
Deliver connected, cross-enterprise outcomes with agentic AI that is:
Pre-integrated with your trusted business data and existing business applications.
Infused with business context to reason and act reliably across your business.
Accessed through role-based AI assistants for a simple and intuitive AI experience.
Free your teams from busy work and empower them to:
Work more efficiently to get more done, faster.
Automate mundane tasks to focus on more strategic, high-impact work.
Achieve more productive collaboration that drives better outcomes.
Empower every employee to ask complex questions and receive deeply researched answers to:
Combine insights from internal SAP data with external intelligence from trusted resources.
Receive comprehensive reports and action plans based on strategic insights and analysis.
Tap into multiple data sources and get strategic reports without ever leaving Joule.
Build agents with Joule Studio
Join the webcast to explore the new agent builder in Joule Studio—and see how SAP Build innovations help developers work openly and create business value.
Key benefits
Accelerate end-to-end business processes
Role-based AI assistants in Joule help your employees work faster and smarter. Assistants partner with your employees orchestrating Joule Agents to speed up workflows, deliver connected business outcomes, and realise AI value at scale.
Drive productivity with interoperable AI
Joule provides an always-on AI experience across all your workflows, including SAP and third-party applications. Integrations with services including Microsoft Copilot, Perplexity, and WalkMe provide seamless insight everywhere you work.
Meet every business need
Joule Studio in SAP Build enables developers to build and deploy skills and AI agents that tailor Joule to company-specific needs.
Key features
Drive productivity across all business functions.
Finance
Resolve disputes quickly and effectively with AI agents. Improve working capital by streamlining accounts receivable matching. Reduce travel and expense costs with optimised bookings and automated expense reporting.
Procurement
Drive down costs and improve purchasing decisions with AI agents that find optimal suppliers. Increase productivity with AI-assisted supplier research, job descriptions, and statement of work creation.
Supply chain management
Increase supply chain resilience with AI-assisted planning that navigates volatility and improves forecasting. Minimise production disruptions with AI agents that proactively replan for machine downtime.
Human resources
Create better employee experiences and boost productivity with AI assistance that helps complete HR tasks up to 90% faster.* Find, hire, and retain the best talent with AI agents that streamline hiring and people management activities.
Customer experience
Drive revenue and customer satisfaction with AI agents that resolve service requests, boost sales productivity, and increase e-commerce conversions. Scale marketing campaigns with AI-assisted content generation.
IT teams
Transform IT into an innovation engine with AI in SAP BTP—scalable, governed intelligence that accelerates productivity and delivers secure differentiation.
Developers
Build faster, code smarter, and automate better. Free up time for developers to focus on more complex and creative work with SAP AI assistance integrated seamlessly into their development workflows.
Consulting
Accelerate time to value for customers and increase firm capacity by helping consultants to deliver SAP projects up to 14% faster.* Make every consultant more productive with concise answers and expert-level guidance.
Unlock enterprise intelligence with Joule
Watch our webcast series to see how Joule delivers real-time, trusted AI insights across SAP workflows for faster results.
See how customers are succeeding with SAP
Saving thousands of hours with Joule Agents
Explore how Bosch increased customer service efficiency and quality with Joule.
Transforming SAP project delivery
Discover how SAP Joule for Consultants enables KPMG firms to provide a better service for clients.
Elevating HR productivity and impact
Learn how SA Power Networks enables their HR team to focus on high-value work by answering employee queries with Joule.
Resources
AI Assistants in Joule: Empowering every role to work smarter
Discover how SAP is redefining productivity with AI assistants in Joule built with role, data, and application context to automate workflows, boost efficiency, and elevate every function across the enterprise.
AI in action: Practical use cases for real business results
Discover how SAP customers use AI to solve problems, accelerate workflows, and deliver results through real-world use cases across finance, HR, supply chain, and service.
The AI-enabled consulting firm: Better project outcomes with next-gen tools
Discover how AI elevates great consulting teams and what sets exceptional ones apart in an AI-enabled environment.
See what users are saying
Joule innovations
SAP Joule for Consultants
Accelerate SAP project timelines and cloud transformations with the most authoritative AI assistance grounded in trusted SAP knowledge.
Microsoft 365 Copilot integration
A first-of-its-kind integration of Joule and Microsoft 365 Copilot will boost employee productivity with seamless copilot assistance. Users can choose the copilot that best supports their active workflow and still access many of the other copilot’s skills.
SAP Joule action bar
Joule simplifies AI with an action bar that travels with your employees across all their web applications to provide a seamless experience across both SAP and third-party systems. Joule helps you stay in your workflow and experience AI that understands, anticipates, and serves your needs—regardless of the application.
SAP LeanIX AI Agent Hub
SAP LeanIX AI Agent Hub that provides a clear, centralised view of all AI agents in use—including custom and third-party agents. Discover new agents and use cases with Agent Registry, and drive adoption and governance via a KPI dashboard.
AI Assistants in Joule
AI assistants in Joule are role-specific AI partners that help your employees navigate complex business processes. AI assistants use role-based context to orchestrate Joule Agents and other AI assistants to help employees get work done faster and smarter. AI assistants are coming soon for roles across every business function such as finance, procurement, HR, and more.
New Joule Agents
Joule’s system of agents is rapidly expanding. New ready-to-use agents are coming soon across SAP Business Suite. They’ll work with your employees to streamline operations, speed decisions, and drive cross-functional outcomes at enterprise scale.
Deep research and reporting
With deep research, users at every level of an organisation can ask complex questions and receive deep, strategic research, analysis, and reporting in a single, connected experience. It will combine internal SAP data, external intelligence, and trusted resources so users can tap into multiple sources—without ever leaving Joule.
Deep research will be available in beta beginning December 2025.
Cognitive robotics using real-time enterprise context
We’re extending agentic AI into the physical world to execute complex, context-aware tasks using business intelligence. Embodied AI revolutionises automation, resulting in higher productivity, lower costs, and resilient operations.