Rianthai Interplas: Transforming business management to counter operational complexity
Explore Rianthai Interplas’s journey with SAP
A product-packaging manufacturer for domestic and global brands, Rianthai Interplas is at the forefront of an industry transformation in Thailand. To address this trend and reduce business complexity, the company needed to streamline its operations. SAP S/4HANA Cloud Public Edition has allowed Rianthai Interplas to achieve this.
| Industry | Region | Company Size | Partner |
| Industrial manufacturing | Bangkok, Thailand | 500 employees | NTT DATA Business Solutions (Thailand) Ltd. |
Supply Chain Director, Rianthai Interplas Co. Ltd.
Adapting to evolving industry trends and complex business processes
Among the companies driving a significant transformation in the packaging industry in Thailand is Rianthai Interplas Co. Ltd. As a leading packaging manufacturer for cosmetic, food, and pharmaceutical products for more than 62 years, it supplies packaging in wide-ranging sizes, shapes, and materials for domestic and global brands such as Procter & Gamble (P&G) and Colgate-Palmolive Company. The business offers comprehensive services, including design, label customization, and labeling.
Rianthai Interplas has continuously adapted to meet the increased demand for diverse and innovative packaging designs within a shorter production time, resulting in more-complex and intricate operational processes. It also needed to develop new solutions for hygiene-related products during the COVID-19 pandemic and for customers’ evolving sustainable packaging needs.
The company’s ERP systems struggled to adapt to the demanding business environment, and their limited capabilities required the integration of additional applications. This made it challenging to implement changes and updates and to manage and maintain the systems. Using internal servers incurred expenses in hardware maintenance, software licenses, and regular hardware upgrades. Moreover, issues such as data backup and cybersecurity needed constant attention.
Rianthai Interplas desired a flexible system capable of handling complex business processes and different functionalities within a unified platform. It sought an ERP solution that would simplify system management and reduce complexity in infrastructure maintenance.
Supply Chain Director, Rianthai Interplas Co. Ltd.
Identifying a cloud-based ERP infrastructure to centralize operations
Rianthai Interplas was introduced to SAP software through a project involving the SAP Business ByDesign solution. It also drew on insights from the SAP Advisory Services portfolio to determine how its business could benefit from digital innovation and transformation. Together with its partner, NTT DATA Business Solutions (Thailand) Ltd., the company then carried out a road show to establish whether SAP S/4HANA Cloud Public Edition would meet its customers’ requirements.
The packaging producer discovered that the cloud-based ERP infrastructure could support its intricate business processes and align with its changing needs. SAP S/4HANA Cloud Public Edition offers Rianthai Interplas extensive functionalities, allowing operations across different departments to take place in a single solution.
One of the main capabilities is automated production planning. Unlike the previous ERP systems, which required the manual evaluation of materials and production schedules, SAP S/4HANA Cloud Public Edition can comprehensively analyze data and streamline processes. The solution enhances accuracy and efficiency at each step, from material reservations and purchase-requisition approvals to production planning and execution.
From the outset, NTT DATA Business Solutions (Thailand) Ltd. (NDBS) worked intensively with Rianthai Interplas to thoroughly understand its business challenges and properly address them. Providing business and technology consulting, NDBS assisted with the successful migration to the ERP solution in a six-month timeframe. With smooth implementation and the solving of minor challenges in a timely manner, the effective collaboration helped Rianthai Interplas transform its business processes and meet global standards.
Supply Chain Director, Rianthai Interplas Co. Ltd.
Making better use of resources and driving improved decision-making
Having consolidated its diverse systems into one ERP to simplify the IT landscape, Rianthai Interplas uses SAP S/4HANA Cloud Public Edition to run its business. The solution significantly reduces operational complexity, allowing the company to meet its business requirements without the need for any additional systems. And by moving to a cloud-based infrastructure, the in-house team no longer needs to manage the hardware, software, cybersecurity, and backups. This shift not only reduces hardware and software costs and enhances convenience and flexibility but also allows the IT department to increasingly focus on proactive tasks and efficiently manage strategies related to machinery and IoT.
SAP provides prebuilt templates and data management from the packaging industry globally, enabling Rianthai Interplas to implement international best practices in its operations. The ability to see inventory in real time makes delivery and planning easier, and with greater flexibility and speed, the procurement process has become more efficient. The ERP system costs are straightforward, with annual fees covering the many aspects of usage. This enhanced predictability helps the company plan its budget effectively, without unexpected expenses.
Moreover, the accessibility of accurate and trustworthy data from any device, anywhere and anytime, significantly improves business decision-making by providing rapid and precise insights. SAP S/4HANA Cloud Public Edition fits with the company’s long-term plan to reduce costs and provides an extensive solution to complement its growth. Rianthai Interplas hopes that streamlining processes and gaining efficiencies with SAP software will firmly establish its credibility with global customers.
Supply Chain Director, Rianthai Interplas Co. Ltd.
Featured partner
NTT DATA Business Solutions (Thailand) Ltd. is a subsidiary of the global provider NTT DATA, specializing in SAP systems and data-center services. As a leader in digital transformation and a member of the SAP global partner network, the company offers consulting and services for designing, developing, and implementing SAP solutions and other IT solutions in Thailand to improve management and operational processes for businesses of all types.