SAP Cloud for Customer Cloud Computing Compliance Criteria Catalog (C5:2020) Audit Report 2024 H1

SAP Cloud for Customer System is an SAP Customer Relationship Management (CRM) Software-as-a-Service offering, powered by SAP HANA. It is a set of solutions for sales and service teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices.

 

SAP Cloud for Customer System is a multi-tenant cloud offering that bridge sales, customer service and social CRM together.

 

SAP Cloud for Customer is offered in the following primary data center locations:

DC Locations

DC Providers

Services

Central Canada, Canada

AWS

Standard SAP Cloud for Customer

Frankfurt, Germany

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Oregon, USA

AWS

Standard SAP Cloud for Customer

Sao Paulo, Brazil

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Sydney, Australia

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Virginia, USA

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Cloud Computing Compliance Controls Catalogue (C5) reports are prepared in accordance with attestation standards established by the American Institute of Certified Public Accountants (“AICPA”) and in accordance with the International Standard on Assurance Engagements (“ISAE”) 3000 Revised, Assurance Engamenets Other than Audits or Reviews of Historical Financial Information, issued by the International Auditing and Assurance Board (IAASB). C5 outlines minimum security for cloud computing, aimed at cloud providers, auditors, and clients. Introduced in 2016, it helps customers choose a secure cloud provider and tailor a risk management system. C5 assures cloud services security by providing transparency via a standardized examination and reporting system. The 2020 version of C5 includes 125 criteria from 17 areas, based on national and international standards and publications.

 

SAP Cloud for Customer has regularly prepared C5 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers as of the audit period 1. April 2023 to 31. March 2024.

 

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.

SAP Cloud for Customer System is an SAP Customer Relationship Management (CRM) Software-as-a-Service offering, powered by SAP HANA. It is a set of solutions for sales and service teams. All solutions are pre-integrated with SAP Business Suite and the solutions are supported on a wide range of browsers and mobile devices.

 

SAP Cloud for Customer System is a multi-tenant cloud offering that bridge sales, customer service and social CRM together.

 

SAP Cloud for Customer is offered in the following primary data center locations:

DC Locations

DC Providers

Services

Central Canada, Canada

AWS

Standard SAP Cloud for Customer

Frankfurt, Germany

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Oregon, USA

AWS

Standard SAP Cloud for Customer

Sao Paulo, Brazil

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Sydney, Australia

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Virginia, USA

AWS

Standard SAP Cloud for Customer and Intelligent Add-ons for SAP Cloud for Customer

Cloud Computing Compliance Controls Catalogue (C5) reports are prepared in accordance with attestation standards established by the American Institute of Certified Public Accountants (“AICPA”) and in accordance with the International Standard on Assurance Engagements (“ISAE”) 3000 Revised, Assurance Engamenets Other than Audits or Reviews of Historical Financial Information, issued by the International Auditing and Assurance Board (IAASB). C5 outlines minimum security for cloud computing, aimed at cloud providers, auditors, and clients. Introduced in 2016, it helps customers choose a secure cloud provider and tailor a risk management system. C5 assures cloud services security by providing transparency via a standardized examination and reporting system. The 2020 version of C5 includes 125 criteria from 17 areas, based on national and international standards and publications.

 

SAP Cloud for Customer has regularly prepared C5 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers as of the audit period 1. April 2023 to 31. March 2024.

 

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.