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Desktop view of the visualization functionality of SAP Agent Performance Management

SAP Agent Performance Management

Managing agents from onboarding to on the field with tools to keep them productive, informed, and selling.

Increase revenue and improve agent performance

Your business can streamline agent management and achieve its goals while saving time and costs.

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The SAP Agent Performance Management solution streamlines onboarding, compliance, and incentive compensation management to support the specific needs of your insurance company. It can optimize outcomes and deliver superior performance by increasing seller motivation and promoting healthy sales competition. Gain clear visibility into planning, performance, and payments.
  • Multitenant cloud deployment
  • Integrated compliance and background checks
  • Streamlined dispute resolution
  • Reduction in agent inquiry and payment errors 

Key Benefits

Maximize agent performance

Streamline agent commission management and optimize outcomes by enabling users to create, refine, and distribute effective commission plans.

Refine sales execution

Increase agent productivity and help boost agent retention by providing a one-stop shop for agent management in a single application with a consistent user experience.

Enable comprehensive agent management

Gain visibility into your book of business to manage date-effective relationships and establish a centralized repository for all producer-related information, reporting, and compliance data. 

Key Capabilities

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Enhanced agent management

  • Establish a centralized repository for all agent-related information, reporting, and compliance data
  • Gain visibility into your entire book of business to manage date-effective relationships
  • Manage and monitor licenses, appointments, certifications, background checks, and more

Automation

  • Help new agents start selling as soon as possible by onboarding them quickly with customized, automated self-services connected to your agent management system
  • Use electronic contracting to speed up onboarding
  • Track status with built-in checks

Advanced incentive management processes

  • Design, distribute, and model agent compensation plans and programs for an unlimited number of payees
  • Support multiple lines of business, numerous products, and plans for captive and independent agents
  • Promote desirable behaviors with splits, credits, tiered bonuses, accelerators, multidimensional rates, and more

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Show more
Enhanced agent management

  • Establish a centralized repository for all agent-related information, reporting, and compliance data
  • Gain visibility into your entire book of business to manage date-effective relationships
  • Manage and monitor licenses, appointments, certifications, background checks, and more

Automation

  • Help new agents start selling as soon as possible by onboarding them quickly with customized, automated self-services connected to your agent management system
  • Use electronic contracting to speed up onboarding
  • Track status with built-in checks

Advanced incentive management processes

  • Design, distribute, and model agent compensation plans and programs for an unlimited number of payees
  • Support multiple lines of business, numerous products, and plans for captive and independent agents
  • Promote desirable behaviors with splits, credits, tiered bonuses, accelerators, multidimensional rates, and more

Our customers

See what our customers are saying about SAP Agent Performance Management.

Streamlining payroll and modernizing broker hiring

Find out how Bright Healthcare saved time and administrative costs while streamlining agent management.

Exceeding the expectations of discerning agents

Learn how CareSource supports the expansion of its sales channels with modern agent tools that result in better experiences for members. 

Events

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Roundtable: Empower Your Agents, Automate Processes, and Drive Business Results

Join Sentara, Bright Healthcare, and Independence Blue Cross to find out how you can reduce overhead and meet your unique business needs by elevating your agent experience with SAP Agent Performance Management.

Get Started

Whether you’re deploying something new, accelerating to the cloud, or transforming how your business works, SAP Services and Support can help create the right results so you can sustain success.

SAP Enterprise Support, cloud editions

SAP Enterprise Support, cloud editions includes powerful foundational elements that are already embedded in every cloud solution from SAP at no additional fee.

  • Get expert guidance through SAP Enterprise Support value maps and during mission-critical situations
  • Build competency and expand skills easily with the SAP Enterprise Support Academy program
  • Get the real-time support at the speed you expect for whatever issues arise, regardless of your deployment scenario
  • Access tools, reports, and services to unlock the business value of existing investments for faster innovation
  • Administer cloud environments effectively with our advanced cloud-based tool for application lifecycle management (ALM)

SAP Preferred Success

Achieve your desired business outcomes and drive continuous value with success resources from SAP. 

  • Provide an enhanced user experience
  • Decrease turnover, resulting in lower operational costs
  • Improve business performance and process integration
  • Adopt the latest innovations faster and generate new business insights

Questions? Get in touch!

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