Boost your cloud environment with expert-led upgrades
This service offers expert planning, coordination, and execution for upgrades and updates. It covers version upgrades, as well as support and feature package stacks updates, ensuring smooth technical transitions.
Service overview
Streamlined upgrade planning and coordination
SAP offers upgrade planning, coordination, and technical execution, ensuring seamless and efficient upgrades for the ABAP environment for SAP S/4HANA Cloud Private Edition and dual stack solutions.
Technical support and execution
SAP provides expert technical support and executes upgrades. This support extends to basis-related tasks during technical execution.
Service scope and coverage
The service covers a wide range of products for in the private cloud environment, ensuring that your entire environment is kept up to date and functional.
Details
Solution type
Professional Services
Compatibility
Works with
SAP S/4HANA Cloud Private Edition
Software prerequisite
Pricing and service scope
Choose a base plan
Enhanced Operations Service for Managed Upgrades and Updates for SAP Cloud ERP Private
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Included:
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Planning and coordination of:
- SAP S/4HANA Cloud release upgrades
- Feature package stack or support package stack updates
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Execution and support of technical upgrade tasks, including basis-related pre- and post-processing tasks
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Corrections to standard SAP objects and extensions
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Technical reactivation of SAP Fiori Launchpad
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Payment method:
- 60% discount applied at checkout.
- Payment via invoice is supported for all countries. Click “Buy now” to find out if payment via credit card is supported in your country.
- In blocks of 1 Entitlements Package
- Contract duration 1 year
- Renewal not available
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Included:
-
Planning and coordination of:
- SAP S/4HANA Cloud release upgrades
- Feature package stack or support package stack updates
-
Execution and support of technical upgrade tasks, including basis-related pre- and post-processing tasks
-
Corrections to standard SAP objects and extensions
-
Technical reactivation of SAP Fiori Launchpad
-
-
Payment method:
- 60% discount applied at checkout.
- Payment via invoice is supported for all countries. Click “Buy now” to find out if payment via credit card is supported in your country.
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Resources
Customer presentation
Service description documentation
Scope Document
Frequently asked questions
Can the scope of this service be customized for a special request?
If you’re purchasing through the SAP Store, the service scope is fixed and cannot be modified. If you want to make a custom request, contact your SAP Sales representative to have the service specifically scoped and estimated.
Are any discounts available in the SAP Store?
No, discounts are not available for services purchased through the SAP Store. All prices listed are fixed and already reflect the best possible pricing.
What is the delivery process for services that I purchase through the SAP Store?
After purchasing a service via the SAP Store, the delivery process is:
- Confirmation: You’ll receive a confirmation email detailing your purchase and any next steps.
- Coordination: An SAP representative will reach out to schedule the delivery and ensure that you understand all prerequisites and requirements.
- Execution: The service will be delivered according to the scope and terms specified in your purchase.
- Completion: When the service is completed, you’ll receive a summary report and any relevant documentation or follow-up instructions.
Throughout the delivery process, SAP support is available to answer any questions or address concerns you may have.