AI-Sys - Gen AI Integration Framework
Integrating your Commerce Cloud with leading Gen-AI Providers. Instruct your custom AI-Agents to fulfill your tasks, while providing them dynamic context as knowledge, or give even them more power by providing them tools.
Overview
High flexibility and pace of your AI journey
The AI-Sys framework is specifically designed to support changes and adaptions during runtime without extra deployments. You and your team can explore different solutions for your business needs simultaneously, before harden them into actual capabilities.
Full control of AI functionalities
You have full control and transparency about prompts, prompt-processing the used knowledge and consumed data by the Gen-AI provider. All settings and conversations are logged within the system. They are user specific and accessable within the backoffice.
Gen-AI provider agnostic approach
While posing as central "AI accesspoint" for your Commerce Cloud environment(s) the framework can be used with almost any Gen-AI provider. You can benefit from already existing provider agreements, knowledge stores or pre-trained models.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Retail, Consumer Products, Automotive, Industrial Manufacturing
Compatibility
Works with
SAP Commerce Cloud
Features
Create layered instructions
Prompts are the instructions for your AI-agents. You can provide prompts which may effect all your AI-agents, a specific subset, or single agents only. You can maintain general context - like your industry context - at one place, while defining fine grained tasks for single agents.

Use dynamic knowledge creation
Knowledge will be used by the agents to fulfill their tasks. This can be PDF documents containing manuals, or even more technical files. The AI-Sys framework provides a mechanism to generate such documents dynamically, so your AI-agents will always rely on up-to-date information.

Maximize your flexibility with tools
If a task, or a part of it, is very deterministic or requires reliable computation, you can provide a dynamic tool to your AI-agents. Such a tool will invoke functionality within SAP Commerce Cloud and can be defined, implemented and tested during runtime (full groovy support) before being shipped.

Plans and pricing
Handover
All source code included
Full Handover to your development team
Price unavailable in this regionAll source code included
Full Handover to your development team
Concept, integrate and support
Training for your development team
Training for your stakeholders
Conception of new capabilities
Optional new generic capabilities when available
Compatibility updates for version upgrades
Price upon requestTraining for your development team
Training for your stakeholders
Conception of new capabilities
Optional new generic capabilities when available
Compatibility updates for version upgrades
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Commerce |
| Industry | Cross-Industry, Retail, Consumer Products, Automotive, Industrial Manufacturing |
| Works with |
SAP Commerce Cloud |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
Deployed on server This product is an on-premise/hosted solution designed to be downloaded and deployed on a server. |
| Globalization |
Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). |
| Operations |
Auditable logging and tracing This product offers auditable logging and tracing capabilities to aid in debugging and troubleshooting. |
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Overview Video
Reply - Customer Expertise
Publisher
Reply Deutschland SE
Syskoplan Reply supports its customers with the implementation of the latest, innovative SAP solutions for improving their entire digital value-creation chains. As a multiple award-winning SAP partner, Syskoplan Reply is a leader in the SAP ecosystem.


