Matches free-text entries to process events using AI for actionable insights.

This feature helps process owners to match free-text data generated throughout processes, such as surveys, customer/employee/supplier feedback, manual comments in ERP or CRM systems, product/process reviews, customer support tickets, and text associated with process objects like sales orders or purchase requisitions to the corresponding process events in event logs. By linking human-generated text to structured process data, it provides a comprehensive view of how processes are executed in reality, highlighting operational bottlenecks, inefficiencies, or exceptions that might not be visible from event logs alone. This approach enables organizations to integrate qualitative insights directly into process analysis, improving operational monitoring, decision-making, and continuous process optimization. It turns scattered textual data into actionable, process-oriented insights at scale.