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SAP Product Policies

SAP HANA Enterprise Cloud ("HEC") Services Documentation

HEC Roles & Responsibilities ("RR") Document

The purpose of SAP Documentation HEC RR, Version 35.1 for HEC Production and Version 16.1 for HEC Project/Cloud Start, is to evidence the re-categorizing a small number of HEC RR tasks from optional services into SAP’s Enhanced Managed Services (EMS) model.  No other changes to the Documentation has been made.  More information may be obtained from your SAP HEC Sales Executive or SAP HEC Customer Service Engagement Manager directly.

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