Centralize supplier grievances for quick issue resolution and improved vendor satisfaction
Our app streamlines supplier grievance management, enabling vendors to easily submit issues like delayed payments or incorrect tax deducted at source deductions. Businesses benefit from centralized communication, reducing the need for follow-ups via emails or calls. The user-friendly interface ensures a seamless experience from submission to resolution. This app is built on SAP BTP.
Overview
Streamline operations, free up resources to focus on core business activities
Save time and reduce administrative overhead by streamlining grievance submission and resolution. Our solution helps you focus on core business activities, leading to increased efficiency, uninterrupted operations, and overall business growth.
Enhance business growth with real-time updates and transparent communication
Maintain clear communication and transparency with real-time updates to ensure trust and collaboration flourish seamlessly, fostering stronger partnerships.
Resolve issues promptly, minimize disruptions, and maximize productivity
Address and resolve issues quickly with a structured and automated process, minimizing disruptions in business operations and ensuring continuous productivity.
Details
Solution type
Extensions and Add-ons
Industry
Cross-Industry, Consumer Products, Automotive, Chemicals, Agribusiness
Compatibility
Works with
Features
Seamlessly integrate with SAP Ariba, enhancing connectivity and efficiency
Get a unified user experience that enhances procurement efficiency, supply chain visibility, and decision-making, driving business growth. Our app seamlessly integrates with SAP Ariba using SAP BTP.
Simplify grievance reporting for a smoother resolution process
Effortlessly report issues with a simplified grievance submission process. This reduction in time and effort enhances user experience, ensuring a smoother and more efficient resolution process.
Get Instant updates with automated notifications
Receive automated updates at every stage of the grievance resolution process, ensuring that you stay fully informed about the status of your issue from submission to resolution. This feature provides transparency and peace of mind, allowing you to track progress and take necessary actions.
Plans and pricing
Enterprise Version
Extensive grievance classifications.
Actionable resolution options.
Escalation procedures with service level agreements (SLA).
Vendor alerts and status reports.
Follow-up email notifications.
Extensive grievance classifications.
Actionable resolution options.
Escalation procedures with service level agreements (SLA).
Vendor alerts and status reports.
Follow-up email notifications.
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Application Development and Automation |
| Industry | Cross-Industry, Consumer Products, Automotive, Chemicals, Agribusiness |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
Localized for business best practices This product has been localized to incorporate local business best practices (e.g. support for local currencies). |
| Operations |
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Resources
Benefits of Supplier Ticketing App
Learn more
How Supplier Ticketing App works?
Publisher
PEOL Technologies Private Limited
PEOL Technologies is a leading SAP Silver partner specializing in delivering comprehensive SAP-based solutions and services to clients. Our highly skilled professionals have deep expertise in various SAP technologies
