SAP Fieldglass Services Procurement

Manage external services providers with one cloud-based solution that increases efficiency and quality of work delivered.

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Streamline and optimize services procurement, while maximizing value

Enable your procurement team to control costs, streamline processes, reduce risk, and execute strategic objectives with one cloud-based solution.

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Simplify how projects with external services providers – from consulting firms to marketing agencies to security companies – are initiated, engaged, managed, and offboarded with the SAP Fieldglass Services Procurement application.

Real-time statement of work (SOW) monitoring and management in a PMO dashboard
Ability to quickly establish and maintain a clear chain of custody for every worker
Improved tracking of services budget and SOW spend
Intuitive interface with an AI-enabled chatbot and Decision Wizard to guide users

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Choose a 360-degree services procurement management solution that does it all

Rotate the wheel through the workflow to see all the stages and steps you can
accomplish with SAP Fieldglass Services Procurement.

Initiate service requests with a competitive bidding process that allows you to collaborate on bid criteria with colleagues, expedite approvals for authorized terms and budgets, and then distribute the request for services providers to respond.

Create service request: Produce service orders and statements of work from prepopulated templates.
Collaborate and approve: Communicate easily with internal stakeholders to nail down the details of the request before sending it to vendors.
Distribute service request: Send requests to a selected vendor or use robust bidding tools to solicit responses from a list of preferred vendors.

Key Benefits

Gain certainty…and savings

Achieve total transparency and high services ROI through a collaborative digital workspace designed to manage diverse KPIs and workstreams.

Protect against hidden threats

Centralized tracking and tools improve digital and physical security by quickly establishing, monitoring, and maintaining a clear chain of custody for every worker.

Ramp up productivity and results

Built-in flexibility, an intuitive UI, and streamlined processes empowers teams to rapidly and efficiently complete projects ranging from simple to complex.

Smarter decision-making

End-to-end intelligence helps you reach the right balance of service quality, cost, and speed. Base procurement decisions on accurate, detailed performance data.

Leverage built-in collaboration

Facilitate approvals with internal stakeholders and contract negotiations with bidders.

Increase security and compliance

Capture certifications for highly-regulated industries, meeting government mandates, and complying with local tax and labor regulations.

Key Features

Integrated platform for all people-based services

Over 200 existing integrations with Workday and Oracle
Out-of-the-box APIs and tools to integrate with other SAP solutions
Vast ecosystem of 3rd-party solutions and partners

Quality and budget control

Built-in analytics helps you obtain the best outcomes with real-time data and end-to-end intelligence
Monitor project timelines and quality to ensure compliance with key milestones and deliverables
Make informed decisions about services purchasing that align with organizational priorities.

Greater security and monitoring

Instantly know the “who, what, where, when, why, and how” of projects and workers
Enhance digital and physical security with worker profile tracking
Ensure workers have the right classifications, certifications, and training to do the job

Global access, regional relevance

Platform available in 180 countries
Technical support available in 21 languages
149,000 connected suppliers
Regional and local tax and workplace laws included

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See how customers are succeeding with SAP Fieldglass Solutions

Philips Responds to Global Pandemic with Speed and Agility

When COVID-19 hit, Philips found its external workforce management strategy with SAP Fieldglass invaluable for ramping up production of critical healthcare equipment.

Dialing up workforce efficiency

Discover how Swisscom’s external workforce management program has delivered strong business outcomes and €3.5 million in savings.

Delivering next-gen intelligent procurement

See how Accenture guides employees to make smarter purchasing choices in line with corporate goals by increasing spend visibility.

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Unlock more value from your invisible workforce

Examine the increasingly important role of services providers – such as strategy firms, marketing agencies, and IT consultancies – in getting work done.

Read the Oxford Economics report

Tackling complex and project-based services spend

Get practical advice and learn about proven approaches to controlling complex services spend.

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Drive More Value and Reduce Risk in BPO

Learn why business process outsourcing (BPO) is helping companies save money, boost efficiency, and focus on their core business.

Read the e-book

SAP Fieldglass a "Market Leader" in recent VMS report

Find out why Ardent Partners has positioned SAP Fieldglass solutions as a “Market Leader” in the 2020 Vendor Management System (VMS) Technology Advisor report.

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Incorporate services procurement into technology

Gain a better understanding of why the challenges of services management are best addressed through the implementation of services procurement technology.

Read the white paper

Drive better results and reduce risk in healthcare

Take a closer look at how SAP Fieldglass solutions can help you drive better results and reduce risk from your external workforce and services in healthcare.

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See how SAP Fieldglass solutions stack up

Edit Table Feature Comparison Component

Benefits	SAP Fieldglass solutions	Ask the competition
Integrated	More than 200 existing implementations with Workday and numerous implementations with Oracle Preconfigured APIs and tools to integrate with other SAP solutions to create end-to-end business processes Integrations with a vast ecosystem of third-party solutions and partners	How many Workday or Oracle implementations have you completed? How does your solution integrate with SAP solutions? How are your solutions integrated beyond having the same user interface design?
Reliable	Rigorous development, testing, and quality control processes refined by a team of industry experts More than 20 years of timed releases and continuous innovations	What is your development, testing, and quality control process? How often do releases get delayed?
Flexible	Configuration Manager, an industry-leading self-service tool, allows you to make changes on your own Self-service changes can take effect instantly	What is the process for making changes to my instance? How long will I have to wait for a minor change to take effect?
Comprehensive	Robust product road map and feature-rich solution Leads the industry with innovative cloud solutions for more than 20 years Advanced analytics capabilities give you access to real-time data, so you can use premade dashboards, build custom reports, and manage KPIs Mobile apps and built-in communication tools facilitate collaboration Automated tasks track certifications and security identifications of individual workers Different categories of spend, all managed with one solution	What features are on your product road map? How long have they been there? What are the reporting and analytics capabilities? How can I communicate with resources in the field and collaborate with colleagues? How does your solution track certifications and security IDs of individual workers? How does your solution handle different categories of spend?
Global	Available in 180 countries Localized to accommodate country and regional differences Tech support in 21 languages	How large is your global footprint? Where is your solution localized by language and regulation? Where are your support teams located?

Track metrics, work on the go, integrate seamlessly with all SAP Fieldglass applications

As a best-in-class solution, SAP Fieldglass Services Procurement shares broader capabilities with all SAP Fieldglass applications, such as in-depth data analytics, convenient mobile apps, and easy platform integration.

Analytics

Use the analytics capability with SAP Fieldglass Services Procurement to access real-time data and actionable metrics on your nonpayroll labor.

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Mobile apps

Use mobile apps with SAP Fieldglass Services Procurement to put external workforce efficiency at your fingertips.

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Integration

Discover how SAP Fieldglass Services Procurement can integrate with any of your on-premise or cloud-based software suites.

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Get Started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

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Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

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Security and compliance

Focus on your business and customer relationships, while keeping your data safe and reliable. SAP takes a proactive, predictive approach to maintaining compliance and data security in the cloud and within an on-premise data center.

Learn about security at SAP