SAP Field Service Management, assignment duration prediction

Predict the assignment duration based on historic data.

Overview

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Assignment duration prediction is an AI feature for semi and fully automated scheduling in SAP Field Service Management. You can use the feature to let the system predict the assignment duration based on historic data. The purpose of the prediction is to have more a realistic schedule for the technicians that considers skills, customer, equipment, location, and so on.

Benefits

Help dispatchers and technicians to provide the next level field service experience for their end customers

Details

Solution type

AI Feature

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Field Service Management

Plans and pricing

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Details:
- AI Units are not required to use this AI offering in the underlying Cloud Service.
- You must have the base product in order to activate this solution.

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