SAP SuccessFactors solutions, AI-assisted writing - text analyzer

Analyze content within supported text areas for bias, safety, and responsibility.

Overview

The AI-assisted writing feature is an interactive tool that uses generative AI capabilities to assist employees with their writing tasks. While writing content in the SAP SuccessFactors applications, employees can leverage the features of the AI-assisted writing tool to enhance multiple aspects of their writing, such as clarity, conciseness, and tone. Text analyzer in AI-assisted writing performs a safety scan on each text box, prompt entry, or generative AI output in order to detect bias, and suggest replacement text for any language flagged as potentially biased, discriminatory, or harmful.

Benefits

  • Reduction in people manager’s time spent on writing employee feedback
  • Improvement in employee productivity
  • Increased employee satisfaction

Business Value

  • 65% reduction in manager time on checking for bias and compliance issues in their written text
  • 70% reduction in HR compliance and risk mitigation cost attributable to bias and compliance issues in text written by people managers
  • 30% reduction in the proportion of voluntary turnover that can be attributed to bias and other compliance issues in text written by people managers

Details

Solution type

AI Feature