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Desktop view of SAP SuccessFactors performance management and goal management software

Support forward-looking performance and goal management

Evaluate and recognize top talent and align your strategies and goals with our employee performance management software.

Get started with SAP SuccessFactors Performance & Goals

Find the information you need to implement, maintain, and enhance your SAP solutions.

Take the fast route to deployment success with offerings included in your subscription

Accelerate your time to initial value and solution adoption goals

With embedded launch activities included in your subscription, get enabled to understand the essential components of your SAP SuccessFactors solution before starting your deployment project, so you can focus on delivering results instead of reinventing what’s already been done.  Benefit from a wide range of resources to support your project planning and launch activities:

  • Listen to role-based recordings on a variety of deployment topics and access tools and templates that help you prepare effectively
  • Familiarize yourself with your new solution with a preconfigured demo environment that is enriched with sample data
  • Get valuable adoption insights by tracking process-specific adoption metrics and user- enablement metrics

Facilitate cloud adoption across your enterprise

SAP Enterprise Support, cloud editions for SAP SuccessFactors includes powerful foundational elements that are already embedded in every cloud solution from SAP at no additional fee to enable your HR transformation journey. The capabilities of SAP Enterprise Support, cloud editions, include:

  • Get expert guidance through SAP Enterprise Support value maps and during mission-critical situations
  • Build competency and expand skills easily with the SAP Enterprise Support Academy program
  • Access tools, reports, and services to unlock the business value of existing investments for faster innovation
  • Get real-time support at the speed you expect for whatever issues arise, regardless of your deployment scenario
  • Administer cloud environments effectively with our advanced cloud-based tool for application lifecycle management (ALM)

Unlock the power of your SAP SuccessFactors solutions

Whether you’re deploying something new, accelerating to the cloud, or transforming how your business works, SAP Services and Support can help create the right results so you can sustain success.

SAP Preferred Success for HXM solutions from SAP

Realize the value of your SAP cloud solution with our success resources from SAP Preferred Success to achieve your desired business outcomes and drive continuous value with HXM solutions from SAP. 

  • Achieve an enhanced user experience
  • Implement faster adoption of the latest innovations and generate new business insights
  • Improve business performance and process integration
  • Decrease turnover resulting in decreased operational costs

Discover click-to-buy HR services on SAP Store 

Process Modeling Service for HR

Get digital content from the SAP SuccessFactors Process Library (SSPL) in an editable format and guidance on how to use it.

Help and Support

SAP Help Portal

Find documentation, tutorials, and how-to-videos on product onboarding, software implementation, extensibility, and more in SAP Help Portal.

SAP Support Portal

Rely on proactive, predictive, and preventive support across all deployment options and use new technologies to realize your business goals quickly.

Community and Events

Join the SAP SuccessFactors Community

Network with other SAP SuccessFactors solution customers, get insights from product experts, share your knowledge, and attend year-round events.

Attend SAP SuccessFactors solution events

Connect with our solution experts, customers, and partners to share information and get the latest product information.

Questions? Get in touch!

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