Role specific prompts utilizing CX data to generate discovery questions etc.

Name: SAP CX AI Toolkit, Standard Tools
Brand: SAP SE

The AI tools in the SAP CX AI Toolkit offer several simple, role-specific workflows, to unite the CRM and email data silos. They also address specific use cases that leverage Generative AI Tools to save you hours of time, making sales, service, and commerce roles more effective.

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Overview

Intelligent Data Decisions

Help your teams make more intelligent decisions with enterprise data combined with operational data

Task Automation in Context

Automate routine tasks from right where your teams work using a stand-alone app or Joule

Proactive Enterprise Insights

Understand customers and answer their questions faster with proactive insights and answers derived from enterprise data

Details

Solution type

AI Feature

Plans and pricing

Choose a base plan

SAP CX AI Toolkit, Standard Tools

Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.

Contract duration available upon request

Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
Payment methods:
- Click on “Activate with AI Units” to enable this AI Feature.

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