Why SAP Support?

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Keep your systems running at peak performance

We offer a range of support services, including long-term plans, embedded teams, remote technology support, a self-service portal, and more. Our experts can help with everything from SAP implementation and maintenance to system improvements and innovation strategies.

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Support Offerings

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SAP Enterprise Support

Get proactive and remote support that covers the entire solution lifecycle of SAP Business ByDesign using multiple channels and resources.

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SAP Preferred Success

Build on the value delivered through SAP Enterprise Support, cloud editions, with additional services that help ensure the success of your implementation of SAP Business ByDesign in the cloud.

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Product Availability

Get real-time updates on how your implementation of SAP Business ByDesign is performing in our data centers.

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Cloud Availability Center

By gaining transparency into availability, downtime, and maintenance, you can plan ahead and optimize resources and solution availability.

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Availability reporting

Access details on the uptime availability of the data center and measure the availability and login performance of your applications within a data pool.