The CIO’s guide to business process optimization: Connect SAP cloud ERP to your IT ecosystem
SAP Integration Suite | SAP Business Technology Platform
The CIO’s guide to business
process optimization
Connect SAP cloud ERP to
your IT ecosystem
The CIO’s guide to business
process optimization
Connect SAP cloud ERP to
your IT ecosystem
2 | 11
Table
of contents
3 Simplified complexity,
amplified business results
4 Real-world use cases for
an integrated ERP core
5 Use case 1: Finance
6 Use case 2: HR
7 Use case 3: Procurement
8 Use case 4: Supply chain
9 Use case 5: Customer relationship
management (CRM)
10 Real-time operations with
event-driven architecture
11 The power of connection
and synchronization with
SAP Integration Suite
Table
of contents
3 Simplified complexity,
amplified business results
4 Real-world use cases for
an integrated ERP core
5 Use case 1: Finance
6 Use case 2: HR
7 Use case 3: Procurement
8 Use case 4: Supply chain
9 Use case 5: Customer relationship
management (CRM)
10 Real-time operations with
event-driven architecture
11 The power of connection
and synchronization with
SAP Integration Suite
3 | 11Connect SAP cloud ERP to your IT ecosystem
Simplified complexity, amplified business results
Your business operates in real-time
with customers, suppliers, and
partners—and your IT landscape
should, too. Smooth integration
between your core ERP software and
third-party applications is key to
breaking down silos, eliminating
process errors, and collaborating
across your ecosystem.
That’s where SAP Integration Suite
and SAP cloud ERP comes in.
Together, these solutions help streamline
processes, reducing manual efforts and costs.
They also enable real-time responsiveness to
critical changes by leveraging an event-driven
architecture (EDA). With the addition of advanced
event mesh services, your organization can
efficiently distribute and manage event traffic
across hybrid cloud environments, keeping
operations connected, scalable, and resilient.
This interactive e-book explores the most
common and impactful integration use cases
for SAP Integration Suite. You’ll discover how
customers worldwide are leveraging it with
SAP cloud ERP to drive innovation, operational
excellence, and business success.
Simplified complexity, amplified business results
Your business operates in real-time
with customers, suppliers, and
partners—and your IT landscape
should, too. Smooth integration
between your core ERP software and
third-party applications is key to
breaking down silos, eliminating
process errors, and collaborating
across your ecosystem.
That’s where SAP Integration Suite
and SAP cloud ERP comes in.
Together, these solutions help streamline
processes, reducing manual efforts and costs.
They also enable real-time responsiveness to
critical changes by leveraging an event-driven
architecture (EDA). With the addition of advanced
event mesh services, your organization can
efficiently distribute and manage event traffic
across hybrid cloud environments, keeping
operations connected, scalable, and resilient.
This interactive e-book explores the most
common and impactful integration use cases
for SAP Integration Suite. You’ll discover how
customers worldwide are leveraging it with
SAP cloud ERP to drive innovation, operational
excellence, and business success.
4 | 11Connect SAP cloud ERP to your IT ecosystem
Real-world use cases for
an integrated ERP core
Organizations using integration solutions have
achieved a 76% improvement in streamlined
business processes and 62% better adoption
and use of applications—efficiencies that
enhance operations across systems.1
SAP Integration Suite supports these outcomes
by integrating SAP cloud ERP with other SAP
and third-party applications using prebuilt
connectors, open APIs, and advanced mapping
tools. It also provides real-time orchestration,
enhanced security, and continuous monitoring
to create a reliable integration landscape,
enabling SAP cloud ERP to function effectively
within diverse systems.
The following use cases highlight how SAP
Integration Suite facilitates integration without
compromising the stability and agility of
SAP cloud ERP:
• Finance
• HR
• Procurement
• Supply chain
• Customer relationship management (CRM)
1. “2025 Integration Research: How SAP Customers Unlock Value Amid Complexity,”
ASUG/SAP research, SAP Integration Suite, 2024.
Real-world use cases for
an integrated ERP core
Organizations using integration solutions have
achieved a 76% improvement in streamlined
business processes and 62% better adoption
and use of applications—efficiencies that
enhance operations across systems.1
SAP Integration Suite supports these outcomes
by integrating SAP cloud ERP with other SAP
and third-party applications using prebuilt
connectors, open APIs, and advanced mapping
tools. It also provides real-time orchestration,
enhanced security, and continuous monitoring
to create a reliable integration landscape,
enabling SAP cloud ERP to function effectively
within diverse systems.
The following use cases highlight how SAP
Integration Suite facilitates integration without
compromising the stability and agility of
SAP cloud ERP:
• Finance
• HR
• Procurement
• Supply chain
• Customer relationship management (CRM)
1. “2025 Integration Research: How SAP Customers Unlock Value Amid Complexity,”
ASUG/SAP research, SAP Integration Suite, 2024.
5 | 11Connect SAP cloud ERP to your IT ecosystem
Integration content
• Easing travel, invoicing, and
spend management with
SAP Concur solutions
• Enabling electronic invoicing
with SAP Document and
Reporting Compliance
• Connecting all aspects of the
lead-to-cash process
• Integrating with SAP Commerce
Cloud and other SAP and
third-party applications
Enable secure, flexible integration with
a standardized cloud infrastructure.
As a highly regulated business function, finance
organizations rely on specific technologies to
help ensure strict data access controls and
compliance with stringent regulations. However,
this traditionally siloed approach can limit agility
and efficiency, particularly when managing and
supporting other lines of business including HR,
supply chain, and sales.
Your finance team can balance innovation with
regulatory adherence while enhancing opera-
tional performance by using SAP Integration
Suite to connect SAP cloud ERP to all business
applications. It can introduce new capabilities,
from automated expense management, catalog-
based procurement, and electronic invoicing to
self-services that enhance company-wide
collaboration, commerce, and compliance.
Additionally, analytics and customer interaction
tools can be incorporated to provide real-time
insights and AI-driven efficiencies.
The integration approach empowers your finance
organization to modernize operations and unlock
innovation while maintaining financial control
and compliance.
Use case 1: Finance
Top organizational needs
• Financial transparency across
business operations
• Process standardization and
more efficient operations
• Workflow automation and
integration company-wide
• Enterprise compliance and
reporting with the latest
innovations
Potential benefits
• Streamlined processes with
automated workflows, fewer errors,
and shorter cycle times
• Enhanced user experience
that includes remote task
completion, improved flexibility
and productivity, and secure,
swift data access
• Data-driven, cross-department
decision-making through analytics
dashboards delivering real-time
enterprise insights
• Regulatory alignment with
integrated solutions that
maintain strict compliance and
scale responsively
KEY USE CASE HIGHLIGHTS
Integration content
• Easing travel, invoicing, and
spend management with
SAP Concur solutions
• Enabling electronic invoicing
with SAP Document and
Reporting Compliance
• Connecting all aspects of the
lead-to-cash process
• Integrating with SAP Commerce
Cloud and other SAP and
third-party applications
Enable secure, flexible integration with
a standardized cloud infrastructure.
As a highly regulated business function, finance
organizations rely on specific technologies to
help ensure strict data access controls and
compliance with stringent regulations. However,
this traditionally siloed approach can limit agility
and efficiency, particularly when managing and
supporting other lines of business including HR,
supply chain, and sales.
Your finance team can balance innovation with
regulatory adherence while enhancing opera-
tional performance by using SAP Integration
Suite to connect SAP cloud ERP to all business
applications. It can introduce new capabilities,
from automated expense management, catalog-
based procurement, and electronic invoicing to
self-services that enhance company-wide
collaboration, commerce, and compliance.
Additionally, analytics and customer interaction
tools can be incorporated to provide real-time
insights and AI-driven efficiencies.
The integration approach empowers your finance
organization to modernize operations and unlock
innovation while maintaining financial control
and compliance.
Use case 1: Finance
Top organizational needs
• Financial transparency across
business operations
• Process standardization and
more efficient operations
• Workflow automation and
integration company-wide
• Enterprise compliance and
reporting with the latest
innovations
Potential benefits
• Streamlined processes with
automated workflows, fewer errors,
and shorter cycle times
• Enhanced user experience
that includes remote task
completion, improved flexibility
and productivity, and secure,
swift data access
• Data-driven, cross-department
decision-making through analytics
dashboards delivering real-time
enterprise insights
• Regulatory alignment with
integrated solutions that
maintain strict compliance and
scale responsively
KEY USE CASE HIGHLIGHTS