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Roman Michel

Development Manager, Application Innovation Services, Czech Republic

Roman's Story

At SAP, we build breakthroughs, together.

I joined SAP all those years ago as I loved the idea of combining communication, development, and business knowledge to take care of customers. I was doing something for a reason, helping others and seeing results. From the moment I first experienced the culture and chemistry within AIS I knew it was the place for me.

Roman Michel

Hi, I’m Roman and I have been with SAP for 11 years working for Application Innovation Services (AIS) in the Czech Republic.

I joined SAP all those years ago as I loved the idea of combining communication, development, and business knowledge to take care of customers. I was doing something for a reason, helping others and seeing results. From the moment I first experienced the culture and chemistry within AIS I knew it was the place for me.

Application Innovation Services is the last level of support for SAP customers. We are the knowledge base, able to advise customers, consultants or colleagues developing new apps to understand how it works and why. When a customer issue arrives at our desk, they know they are in safe hands and all will be ok soon. There can be bugs in the software, wrong customization, unclear documentation, misunderstanding of functionality. We will clarify it or fix it. And your problems will be gone within a few days, or if it’s business-critical, a few hours. With every step we make, we have our customer in our mind. This customer orientation is in SAP’s DNA.

I first joined as development support for the NetWeaver platform where I leveraged existing skills and learned a lot more. The culture of sharing, cooperating, helping to learn and grow between each other helped my development and after 6 years there was an opportunity to apply for a management position. I got this position and started a new journey full of learning again.

In my role as development manager, I’m taking care of real experts. They have excellent coding skills, analytical thinking, business knowledge, and communication skills. I do my best to ensure they have good conditions for work, are continuously learning and growing and have an appropriate workload.

In my team, we have recently established a Machine Learning interest group and as a side-effect developed a PAL Connector – a layer helping ABAP developers to add ML aid to existing apps without the need to change the design or do big coding changes.

My growth wouldn’t be possible without a great boss, peers, mentors and all the great possibilities at SAP. The only thing you need to do is to be active, hungry for growth, prepared to learn and keep your eyes open for possibilities. All companies say that their employees are their greatest asset, but I clearly feel SAP lives by this.

Outside of work I enjoy sports, games, hiking and reading. I’m a floorball coach for children, enjoy weekend mountain hiking trips staying overnight in a tent in arctic temperatures and I was once a passionate triathlete. These days though I’m getting lazy and more oriented on doing sports together with my children.

If I won the lottery today, I would still come to work tomorrow. It’s my dream job and I’m surrounded by people I really like.

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