WalkMe's On-Demand AI provides users with reliable, omnipresent access to AI assistance and company resources via a configurable, expandable in-app menu across apps and workflows. Users can initiate AI-driven support with conversational access to tailored responses, knowledge retrieval, curated actions, and user memory—ensuring the most relevant guidance in real-time. By integrating these capabilities directly into any application, WalkMe empowers users to retrieve organizational knowledge and trigger task automations and Smart Walk-Thrus, closing the loop between finding information and executing tasks efficiently. On-Demand AI is part of WalkMe's Contextual AI Assistance Suite—encompassing Pinned, Proactive, and On-Demand AI services—designed to inject AI-powered guidance into user workflows and improve productivity and compliance. Available as a Base AI feature at no charge through end of December 2026, after which it becomes a Premium AI feature. Learn more via the overview link.

Benefits

• Available across any application, and maintains conversation context across apps for consistent, accurate support
• Instantly surfaces trusted answers from company knowledge, reducing search time and support dependency

Business Value

• 41% reduction in time spent making corrections in ERP-related business tasks