Unlock your automotive business potential with our solution on SAP S/4HANA
This solution enables automotive and commercial equipment OEMs, distributors, dealers, and fleet operators to engage with prospects, maximize revenue and profits, improve customer satisfaction, streamline workloads, and make optimal decisions. It incorporates the capabilities of SAP S/4HANA and offers preconfigured sales and after-sales processes.
Overview
Streamline your end-to-end business process, from campaign to billing
The process enables a complete digital approach for campaigns, lead generation, and follow-up, as well as for converting conversations into opportunities and managing test drives. Analytics provide insights into funnel and conversion ratios, ensuring a seamless experience across your website, self-service kiosks, and mobile apps.
Elevate service campaigns to achieve seamless and efficient operations
The solution provides a comprehensive end-to-end process that facilitates smooth appointment scheduling based on workshop capacity, enhancing the customer experience. SAP Fiori apps automate service-job creation, parts issuance, operation confirmations, and job closures, while the clock-in and clock-out app helps technicians manage their tasks efficiently.
Optimize procurement to avoid stock shortage and explore innovative ways to sell
The solution boosts parts revenue and margins by empowering the showroom sales team with e-catalogue integration. It enhances sales through better stock availability and awareness, manages inventory categorization (ABC classification and slow-moving stock), and streamlines dealer operations for stock checks, online ordering, order tracking, invoice review, and accounts payable management.
Details
Solution type
Extensions and Add-ons
Industry
Automotive
Compatibility
Works with
Features
Empower customers with self-service vehicle booking
Run targeted multichannel campaigns with automated campaign management functionality. Generate leads and allocate them to call center agents for lead qualification. Offer a quotation self-service from the website or kiosk, and allow customers to book a test drive online via the customer service app.
Sell the auto parts online to the dealer network through a B2B portal
Integrating e-catalogs enhances parts identification and efficiency. Implementing forecast-based reordering and deterministic planning using ABC classification improves inventory management. Procurement for new models should align with projected vehicle sales for optimal stock.
Enhance service advisors' capabilities with mobile apps
Perform a vehicle health check, flagging each item as green, amber, or red. Document any issues and record a video of the damaged part with the eVHC app. Share the estimate via the customer service app, allowing the customer to view the video and respond accordingly.
Plans and pricing
Base edition
Core autoX catering to automotive business.
60 - 135 Full User Equivalent (FUE)
Setup fee will be provided upon request
Price unavailable in this regionCore autoX catering to automotive business.
60 - 135 Full User Equivalent (FUE)
Setup fee will be provided upon request
Premium edition
Core autoX catering to automotive business including mobility, commerce & AI
136 - 550 Full User Equivalent (FUE)
Includes Solution support, Innovation and Upgrade packages
Setup fee will be provided upon request
Price unavailable in this region- Minimum contract 5 years
Core autoX catering to automotive business including mobility, commerce & AI
136 - 550 Full User Equivalent (FUE)
Includes Solution support, Innovation and Upgrade packages
Setup fee will be provided upon request
