Turn employees workstations and mobile devices into alerting and information channels
Make SAP S/4HANA Cloud Public Edition information and alerts immediately visible and actionable for any employee, including frontline and deskless workers, directly on workstations and laptop screens, tablets, mobile devices, and on-site displays. It acts as the last mile communication channel of the IT infrastructure, to reach and inform employees wherever they're located: in the company premises, at home office, during business trips.
By TELELOGOS
Overview
Reduce reaction time on important and critical business events
This solution accesses business data sources such as SAP S/4HANA, SAP Business AI, and Joule to monitor key thresholds and events (such as low stock, budget overruns, production delays, non-conformities). When a critical event is detected, it automatically sends notifications or alerts to the screens of workstations or mobile devices of the concerned employees, reducing response time by eliminating manual checks and emails.
Reach all concerned employees with unmissable emergency & security alerts
During crisis (cyberattacks, fires, IT outages, intrusions) the solution overrides all other applications to display alerts full-screen on the devices of the concerned employees. Alerts can be geotargeted (such as "Evacuate Building B"), addressed to a specific profile (such as the security managers). Acknowledgment is tracked to confirm all concerned employees received it, including remote and traveling employees if appropriate.
Regularly remind employees with important policies and best practices
The solution makes it easy to use the backgrounds and lock screens of the desktops/laptops as a non intrusive but highly visible channel to regularly share corporate news, HR updates, compliance reminders, best practices. With the same targeting and scheduling possibilities like for the notifications and alerts, the company can inform the users of the workstations without disrupting their business activities.
Details
Solution type
APIs and Technical Components
Industry
Consumer Products, Aerospace and Defense, Retail, Healthcare, Cross-Industry
Compatibility
Works with
This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
Features
Integrate with the SAP business platform to access operational data
The solution can be integrated with the business platform – ERP, MES, WMS, CRM... - to collect operational data and alerts in real-time, and turn them into visual notifications and alerts prior to displaying them on the screens of the concerned employees. Integration with SAP goes through SAP BTP.
Visually communicate on any type of screen
Notifications and alerts show up on the screens of the desktops, laptops, tablets, mobile devices, and on-site displays wherever they're located, including on factory floors, in retail stores, in corporate offices, at home offices, and during business trips.
Address targeted notifications to the concerned people
Granular targeting makes it possible to select the recipients based on the criteria of the active directory. The persistent notifications can be enriched with an image to capture attention and include a link to give access to business applications, documents, surveys, online information.
Send unmissable real-time alerts to the right people
Alert employees in crisis situations by overriding any other application running on their device, making the message unmissable. Track employees' acknowledgement of the message.
Centrally modify backgrounds and lock screens
Easily and centrally manage, uniformize and update backgrounds and lock screens to inform employees by sharing in a non intrusive way key messages. Reinforce the corporate image by aligning the look and feel of all the workstations of the company.
