Deploy a simplified customer self-service portal for SAP S4/HANA
Built on SAP BTP our portal integrates with SAP S4/HANA providing users with account management, bill presentment, payment, service request, preference management and interactions. Quickly deploy unique user experiences, manage desired system changes with our low-code business rule framework.
By Utilli LLC
Benefits
Empower customers with a self-service portal for seamless account management
Our solution enables customers to manage their accounts, view and pay bills, and request services directly from a user-friendly interface. This self-service approach reduces operational burdens on support staff and enhances customer satisfaction.
Reduce operational costs with electronic bill presentment and payment
Our solution automates billing and payment processes, enabling timely bill presentment and reminders. Automating manual work, minimizing errors, and decreasing operational costs while ensuring prompt payments and lower days sales outstanding (DSO).
Enhance customer satisfaction with personalized service options
Our solution allows customers to customize their service experience by managing their personal information, selecting preferred communication channels, languages, and accessing real-time account insights.
Features
Seamless integration with SAP S/4HANA for efficient data management
Our solution integrates seamlessly with SAP S/4HANA via SAP Business Technology Platform (BTP), ensuring efficient data exchange and synchronization. This integration streamlines workflows, shortens implementation time, and enhances operational efficiency.
Comprehensive account management with intuitive dashboard and analytics
Our solution offers comprehensive dashboard and analytics tools, providing real-time visibility into account activities. View bills, pay bills, manage multiple accounts, pay multiple invoices, usage patterns etc.
Advanced self-service customer support
Our solution empowers customers with advanced self-service support features. Customers can easily raise requests for Move-in Move-outs, view and report outages, dispute bills, and manage their service needs independently. Reducing the burden on support staff and enhancing customer satisfaction.
Plans and pricing
All plans include:
tilliX Trial Edition
Trial Access to tilliX platform
One User
For 1 MonthsFree- Maximum contract 1 month
Trial Access to tilliX platform
One User
Sample Edition
Limited access to account management and dashboards
One User
Price unavailable in this regionLimited access to account management and dashboards
One User
Technical Information
| Solution type | Extensions and Add-ons |
| Category | Revenue Management |
| Industry | Cross-Industry, Utilities, Public Sector, Telecommunications, Insurance |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
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Resources
tilliX - Simplifying eBill Presentment, Account Management, Self-Service, Digital Payment, and Collections
Publisher
Utilli LLC
Tilli, based in McLean, VA, US and Hyderabad, India, is a US minority-owned fintech innovator offering Global Digital Payment Solutions and Cloud-Based Customer Communication Platform as a Service (CPaaS) offerings. Their flagship products, Tilli X (Customer & Supplier Portal), Monay (Payment Facilitator - Payment Processor) and Nudge (Customer Communication Platform as a Services), optimize customer engagement, communication, and payment processing. Tilli is proud to hold certifications such as ISO 27001, PCI DSS Level 1, and SOC 2 Type 2 compliance, showcasing its dedication to upholding the highest security and compliance standards. It is also an SAP-Certified Integration and Co-Innovations Partner that facilitates real-time postings into SAP S/4HANA Systems.
