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SAP Trust Center

SAP Customer Data Cloud SOC 2 Audit Report 2021 H2

The SAP Customer Data Cloud, is a leading customer identity and access management (CIAM) software-as-a-service provider according to recent reports from both Gartner and KuppingerCole.

SAP Customer Data Cloud helps companies turn unknown site visitors into known, loyal and engaged customers. More than 700 of the world’s leading enterprises, including 50% of the comScore top 100 US web properties, rely on SAP Customer Data Cloud to build identity-driven relationships with over 1.1 Billion customers while powering scalable, secure, privacy compliant customer identity management.

SOC2 reports fulfill various information and assurance needs of customers and aim to place trust in SAPs service organization systems, processes and controls. These narratives are related to the trust principles Security, Availability, Confidentiality Processing Integrity or Privacy which must be met to demonstrate a well-designed system. SOC 2 also contains details on performed tests and their results.

SAP Customer Data Cloud has regularly prepared SOC2 Type 2 audit reports by an independent 3rd party accountant. This version of the report covers the audit period April 1, 2018 through March 31, 2019, the locations North America, Europe, Australia and China.

The use of these reports is restricted. A copy of this report is available for all SAP customers and prospects with non-disclosure agreement in place.

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