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Learning services from SAP

Provide organizational change management and user learning to drive adoption, efficiency, and results from your SAP solutions.

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Delivering transformation success with continuous learning and change readiness

Learning services combine expert guidance, tailored organizational change management and enablement, and flexible learning options to help your users master SAP solutions.

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AI-Assisted User Learning and Change Management SAP1324222

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https://www.sap.com/assetdetail/2026/07/92d8fdcc-597f-0010-bca6-c68f7e60039b.html?type=video&doi=SAP1324222

Gain a faster return on your SAP investment by:

  • Helping users understand new technology to drive greater adoption.
  • Aligning skills development with real processes and roles.
  • Reducing risk and disruption during digital transformations.

Activate AI-assisted user learning and change management:

  • Deliver up-to-date, role-specific training with minimal effort through integrated AI-assisted user learning and change management.

Explore the capability

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Explore our learning services

Free learning content
organizational-change-management
Change management services
enablement-planning
User learning services
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Solution-specific delivery
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Getting started

Learn the impact of enablement on user adoption and implementation success, set up learning projects, and define required project roles and responsibilities.

See free course

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Learning and enablement planning

Learn about key stakeholders and how to complete enablement project management tasks to achieve SAP user adoption success.

See free course

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Discover organizational change management

Assess the organizational change management needs for SAP cloud projects and initiate first steps.

See free course

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Acting as a professional change manager

Develop an in-depth understanding of SAP’s organizational change management methodology, SAP Activate.

See free course

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Change strategy

Define the direction of your change management approach for SAP projects and outline all actions needed to implement it effectively.

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Change leadership

Align and mobilize individual stakeholders and stakeholder groups to build support for the cloud project and minimize resistance.

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Change communication

Deliver the right message to the right audiences at the right time by planning and executing targeted communication activities.

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Change realization

Manage the impact of change across systems, processes, roles, responsibilities, skills, and ways of working.

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Change enablement

Prepare users with the training and skills they need throughout the transformation process. Aims to provide full user training for the users throughout the transformation process, supporting both system adoption and ongoing innovation.

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Change effectiveness

Track and evaluate the effectiveness of your change management efforts using key metrics such as business readiness and user adoption.

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Enablement strategy

Create consistent, practical, and business oriented road maps that align your people, processes, and technology.

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Learning needs analysis

Deliver clear, targeted, and effective learning plans and curricula for project teams and users.

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Enablement project management

Integrate coordinated, timely, and skills-aligned learning and enablement with your overall SAP product deployment.

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WalkMe activation

Implement in-app guidance that walks users through SAP processes, increasing efficiency and reducing errors.

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Enablement content development

Build learning content that reflects real-world processes, roles, and data—promoting faster adoption and stronger performance.

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Enablement delivery

Provide accessible, convenient, and flexible learning options: classroom, virtual, videos, in-app help, and coaching.

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SAP Ariba Best Practices Center

Guided coaching accelerates adoption and optimal usage of SAP Ariba.

Explore the service

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Premium content management for SAP SuccessFactors Learning

Deploy, test, and support training courses within SuccessFactors Learning so that content is always relevant and effective.

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Logo of OCI Global, an SAP Customer

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Centering people on the journey to adoption

Listen how OCI Global collaborated with SAP change management experts to successfully implement SAP S/4HANA.

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Read the OCI Global story

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Logo of Heidelberg Materials, an SAP customer.

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Achieving a successful digital transformation

Discover how Heidelberg Materials uses digital engagement tools and data-driven insights at scale to orchestrate people-focused change management.

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Read the Heidelberg Materials story

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Logo of Glockenbrot Bäckerei, an SAP customer.

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Facilitating user adoption of modern ERP

Learn how SAP’s change management service for SAP S/4HANA Cloud helped guide Glockenbrot Bäckerei’s implementation journey.

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Read the Glocken Brot story

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