File Microsoft Outlook e-mails on the right SAP S/4HANA business object in one step

E-mails about an order or invoice stay in personal mailboxes, so the next colleague cannot find them and asks the customer again. Users file a message and its attachments on the business object it belongs to, from Microsoft Outlook and without a SAP GUI session. Released OData services of SAP S/4HANA and SAP S/4HANA Cloud validate the object before anything is written and store the file where everyone working on that object finds it.

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Benefits

  • Save time filing business e-mails

    Save time and reduce manual work by filing e-mails and attachments directly from Outlook to the relevant SAP S/4HANA business object, such as a sales order, purchase order, or customer.

  • Improve team transparency

    Improve collaboration by keeping business e-mails and attachments with the relevant SAP S/4HANA business object, giving authorized users shared access to the same correspondence.

  • Reduce filing errors

    Reduce misfiled correspondence by letting users review and confirm the proposed SAP S/4HANA business object before filing, helping keep records accurate and easy to find.

  • Strengthen audit readiness

    Strengthen audit readiness by keeping relevant e-mails and attachments with the corresponding SAP S/4HANA business object, creating a traceable record that authorized users can access when needed.

  • Speed up responses

    Speed up responses by giving authorized users direct access to filed e-mails and attachments on the relevant SAP S/4HANA business object, reducing time spent searching personal mailboxes.