Optimize the performance of your SAP software and the people who use it with the SAP User Experience Management application by Knoa, available for delivery on-premise or cloud. Collect real-time data directly from users’ desktops to identify exactly where problems lie, so you can determine and implement the most effective solution.
- Evaluate user interaction with your business-critical software
- Collect usage data to spotlight system and user issues and errors
- Provide actionable information with comprehensive reports and alerts
- Achieve operational excellence by identifying and removing barriers to optimal system usage
- Use data-driven decisions, not just feelings and perceptions, to improve user productivity