Digital B2B for manufacturing & wholesale distribution across several industries

A B2B ordering & collaboration solution that helps connect the B2B network – manufacturers to distributors to channel partners to customers - in every way possible. Built on SAP Commerce Cloud and using Spartacus, Knack Brava enables collaborative B2B, virtual selling, and sales-assisted commerce.

Overview

Right align costs

Reduce up to 80% of the sales cost of your bottom-tier, mid-tier, and large customers with the full service, assisted-service, and self-service models. Enable your reps, customers, and the customer service rep to work on Knack Brava together – to enable your goal of cost reduction.

Improve sales velocity

Boost sales velocity from Discover to Quote to Price Adjustments to Order. Ensure that the B2B customer-specific rules and catalogs are honored and enable accurate and fast quotes and price adjustments.

Reduce Customer Service Touchpoints

Knack Brava is designed to reduce the number of customer touchpoints for your service agent. Allow your sales reps to instantly provide all critical supporting data to customers, thereby helping your customer service agents to find a drastic reduction in their number of customer touchpoints.

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Details

Solution type

Extensions and Add-ons

Industry

Mill Products, Industrial Manufacturing, Chemicals, Wholesale Distribution

Compatibility

Works with

This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.

SAP Commerce Cloud

Features

Order Accuracy

Give the power to your field sales reps to ensure order accuracy across channels – Sales, B2B, and customer service. Ensure the processing of valid quotes and quantities in every order and the accuracy of prices at the time of order entry.

Order Accuracy
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Collaborations and Approval Workflows

Build and maintain collaboration between buyers and sellers to improve time to quote. Enable creation, sharing and negotiation of agreements, automate multi-level approval workflows and set up email alerts and mail-based approvals for faster response.

Collaborations and Approval Workflows
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Rich Product Information

Leverage a sales portal with rich product catalogs and visual, accurate product information for the sales and service teams and customers in the form of product images, specification sheets, documents, videos, attributes, specifications, other details, pricing and availability.

Rich Product Information
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Plans and pricing

Technical Information

Solution type Extensions and Add-ons
Category Commerce
Industry Mill Products, Industrial Manufacturing, Chemicals, Wholesale Distribution
Works with

SAP Commerce Cloud

Resources

Knack Brava Solution Overview

Why Knack Brava?

Knack Brava - Industries

Knack Brava - Technologies

Knack Brava - Frequently Asked Questions (FAQ)

Publisher