- Simplify your commerce setup and reduce your total cost of ownership
- Increase your commerce team's productivity
- Support end-to-end e-commerce processes, including cart checkout, product content and experience management, promotions, and order management
- Achieve seamless integration and interaction with components built natively on the same platform
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Provide a superior omnichannel commerce experience
Differentiate commerce experiences, speed your time-to-value, and reduce your total cost of ownership to win business and build loyalty.
Learn how to engage digitally empowered buyers from Forrester
Build your customer relationships to drive revenue
Rethink m-commerce to meet expectations and close sales
Benefit from using a single commerce solution
Ensure a personalized, comprehensive e-commerce experience with end-to-end commerce processes.
Support all go-to-market models
Go to market faster with solutions for retail, direct to consumer (B2C), indirect via distributors or resellers (B2B2C), and selling to organizations (B2B).
- Deliver a consistent commerce experience across all your go-to-market models
- Eliminate the need to build and maintain integrations between your B2C and B2B commerce platforms
- Increase your organization's agility by using a single digital platform
- Reduce your cost of ownership with one digital commerce platform
Leverage industry-specific capabilities
Accelerate your time-to-value with built-in, industry-specific capabilities including financial services, travel, telecommunications, media, and public sector.
- Include extensive industry-specific capabilities
- Follow built-in best practices embedded within industry-specific accelerators
- Reduce your total cost of ownership
Realize a fast ROI with prebuilt integrations
Benefit from many prebuilt integrations with SAP S/4HANA, SAP ERP, SAP C/4HANA, and other SAP applications.
- Enable end-to-end commerce processes for more transparent and customer-centric commerce experiences
- Reduce your cost and risks from integrating your commerce platform with your core SAP applications
- Accelerate your time-to-value by reducing your effort to integrate your commerce platform to your core SAP business systems
Exceed expectations with built-in flexibility
Drive conversions through robust, configurable capabilities and an extension framework with microservices.
- Deliver unique commerce experiences that differentiate you from the rest
- Innovate at market speed to capitalize on opportunities without being constrained by your commerce platform
- Extend the platform to meet your specific requirements without buying more niche solutions
What are analysts saying about commerce solutions from SAP?
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SAP Commerce Cloud is a B2C commerce leader
Find out why Forrester rates SAP Commerce Cloud a leader among the 11 most significant B2C commerce suites, and cites its full-featured suite for enterprise clients.
SAP Commerce Cloud is a leader in B2B commerce analysis
Learn why Forrester reports that SAP Commerce Cloud is a best fit for firms looking for an industrial-strength, fully functional commerce platform.
Global enterprises benefit from SAP Commerce Cloud
See why Forrester found that businesses using SAP Commerce Cloud can expect 307% ROI, increased loyalty, and market-differentiating customer experiences.
Training and Certification
Realize business results fast with expert-led training, hands-on experience, and best practices for SAP Commerce Cloud.
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Train where it suits you best
Training courses are available at select SAP offices, your own location, and online to meet your needs and preferences.
Empower your team
Role-based training equips your team with knowledge needed to adopt and optimize SAP Commerce Cloud quickly and effectively.
Access the latest resources
Comprehensive, up-to-date resources are available when you need them by accessing SAP Learning Hub with a subscription.
Get started with SAP Commerce Cloud
SAP Customer Experience Services
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