Take the fast route to deployment success with offerings included in your subscription
Accelerate your time to initial value and solution adoption goals
With embedded launch activities included in your subscription, get enabled to understand the essential components of your SAP SuccessFactors solution before starting your deployment project, so you can focus on delivering results instead of reinventing what’s already been done. Benefit from a wide range of resources to support your project planning and launch activities:
Guided enablement: Listen to role-based recordings on a variety of deployment topics and access tools and templates that help you prepare effectively
Demo environment: Familiarize yourself with your new solution with a preconfigured demo environment that is enriched with sample data
Adoption touch points: Get valuable adoption insights by tracking process-specific adoption metrics and user- enablement metrics.
SAP Enterprise Support, cloud editions include powerful foundational elements for customer success that are already embedded in every cloud solution from SAP at no additional fee. The capabilities of SAP Enterprise Support, cloud editions, include the Next-Generation Support concept functionalities, such as:
Expert Chat service: Resolve incidents nearly twice as fast by connecting to technical support experts instantly
Guided Answers tool: Quickly ask questions and narrow down answers based on information collected from other customer experiences
Schedule an Expert service: Connect with an SAP support engineer in a live, one-on-one 30-minute call
Unlock the power of your SAP SuccessFactors solutions
Whether you’re deploying something new, accelerating to the cloud, or transforming how your business works, SAP Services and Support can help create the right results so you can sustain success.
Execution service for SAP SuccessFactors Learning
Learn about the execution service for the SAP SuccessFactors Learning solution, which offers learning professionals guidance based on the SAP Activate methodology – a consultative approach that speeds deployment using solution-specific tools, templates, and accelerators.
Best-practice guidance on how to develop, deploy, manage, and report on your learning management program
Implementation support for SAP SuccessFactors Learning based on SAP Activate
Rapid, prescriptive, and repeatable delivery steps for fast configuration, testing, and launch