Passenger Travel and Leisure
Creating intelligent enterprises in passenger travel and leisure
Passenger travel and leisure companies must digitalize to provide a reliable, personalized experience while increasing profitability.
Airport industry
Staying competitive in the market and maintaining a strong service offering is crucial for airports today. Delivering financial stability through revenue-generating initiatives in aeronautical and non-aeronautical service offerings is key to achieving this goal.
Airline industry
Airlines are transitioning to become more agile and customer-centric, providing personalized offers and a retail-like one-stop-shop for passengers’ travel needs. Technology is at the heart of efforts to improve efficiency, deliver insights, and optimize and innovate processes.
Transit industry
Services offered by the transit sector are essential for communities and the need to invest in order to support operations and maintain safety standards is well recognized. Technology can help increase ridership back to pre-pandemic levels through digital transformation.
Passenger rail industry
The passenger rail industry is at the forefront of sustainable mobility. To be competitive, commuter and high-speed rail companies need to upgrade their technology with digital transformation delivering operational efficiencies, improving safety, and enhancing customer experiences.
Hospitality industry
Hotels and restaurants are using technology to improve operations, enhance guest experiences, and stay ahead of the competition. From financial reconciliation to data analysis, technology is driving success in the hospitality industry, automating and streamlining processes while providing valuable insights to support decision-making.
Innovative solutions for the passenger travel and leisure industry from SAP and partners
Solutions that address specific passenger travel and leisure industry needs help you achieve cost-effective transformation and sustainable growth.
SAP S/4HANA Cloud
Discover a comprehensive, intelligent ERP solution with embedded AI and machine learning.
SAP SuccessFactors solutions
Streamline HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.
SAP Commerce Cloud
Simplify selling and buying processes with a modern, agile e-commerce solution that lets you build customer loyalty with meaningful experiences.
SAP Billing and Revenue Innovation Management
Boost the transparency of revenue management with scalable, flexible, and automated billing and invoicing.
myWave.AI Intelligent Personalization Platform byMyWave Pty Limited
Integrate with SAP Commerce Cloud to deliver intelligent journeys for sales and service. Menu hierarchies disappear, with customers guided to get the right outcome.
See how customers are succeeding with SAP
Engage with customers 24x7 and create personalized offers and experiences with insights and functions enabled by AI and chatbots.
Motivate your total workforce by putting people at the center of your transformation to an intelligent enterprise. Our solutions help you provide engaging experiences designed to improve people performance and business results.
Use our solutions to measure both the positive and negative sustainability impacts of your business activities, resulting in balanced decisions and holistic business success.
360-degree view and robust control of suppliers with integrated systems.
Source: Norwegian Air Shuttle
To control sustainability, you’ve got to control your value chain. SAP Ariba solutions enable a 360-degree view of procurement processes and suppliers, fueling our objective to become best in class on environmental sustainability in Europe.
Knut Olav Høeg, Executive Vice President, Norwegian Air Shuttle
Execute smoothly on services that travelers purchase or subscribe to – whether booking a flight using a mobile app, subscribing to a mobility service, or reserving a room in a hotel. Intelligent operations require real-time visibility and optimization of processes based on real-time data, smart algorithms, machine learning, and predictive models.
>40 IoT sensor readings from one remote control tower location every other minute.
Source: DFS Deutsche Flugsicherung GmbH
It’s not about the acquisition cost of sensor hardware. It is about the value of the data and the opportunities that arise from it.
Ralf Bertsch, Director Systems and Infrastructure Services, DFS Deutsche Flugsicherung GmbH