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Deliver sustainable energy with the latest innovations in utilities

Handle the ebb and flow of energy generation, transmission, distribution, and retail by digitizing energy management processes to meet changing regulatory, environmental, operational, customer, and technological needs.

Energy Supply Optimization

  • Capital Portfolio and Project
    Management
  • Fuel Management
  • Scheduling and Load Management

Operational Efficiency for Plants and Grids

  • Asset Operations and
    Maintenance
  • Asset Network
  • Environment, Health, and Safety

Metering

  • Device Operations and Maintenance
  • Meter Reading and Energy Data Management
  • Utilities Planning and Analytics

Customer Engagement

  • Contextual Marketing
  • Smarter Selling and Commerce
  • Customer Service Excellence

Billing and Revenue Management

  • Billing and Revenue Management for Energy, Water, and Services
  • Billing of Energy and Non-Energy Products and Services
  • Subscription Billing and Revenue Management
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Embrace the digital transformation in utilities

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Provide reliable, sustainable, and affordable energy, while growing profits and reducing costs, by simplifying and digitizing operations on a digital energy network. 

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Deepen your relationship with suppliers and customers with Industry 4.0

Deliver an entirely new platform to give your customers and business more value. Explore how the next evolution of Industry 4.0 provides an opportunity to restructure product development to redefine manufacturing processes and embed digital technology into your products.

Get the facts

45
of the 50 top utilities companies in the world run SAP solutions.

PLATTS, Top 250 Global Energy Company Rankings

$5
trillion of all manufactured goods are touched by product safety solutions from SAP.

SAP Fast Facts for Utilities

Find software tailored to your utilities needs

Navigate environmental challenges, while improving regulatory compliance and operational efficiency, with our products for utilities companies. From smart grid analytics and meter data management to demand-side management, we have solutions to help your business run better.
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SAP S/4HANA and SAP Energy Portfolio Management software in use by utilities companies

SAP S/4HANA software in use by utilities companies

SAP Energy Portfolio Management software in use by utilities companies

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SAP S/4HANA

Become a best-run business by connecting people, business networks, the Internet of Things, and Big Data with our real-time enterprise resource management suite for digital business that can be deployed in the cloud or on premise.

SAP Energy Portfolio Management

Streamline energy procurement processes and reduce procurement and operating costs with time-series forecasts of customer demand and automated, integrated invoicing, planning, and data aggregation for nomination processes.

Transform your business faster with help from SAP Digital Business Services

Jump-start your SAP solutions and drive ROI by collaborating with industry experts, consultants, and support engineers to receive guidance, prescriptive best practices, and expertise – no matter where you are on your journey.
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Icon of arrow moving forward, representing acceleration with SAP Digital Business Services

Realize your business goals by simplifying and accelerating your digital transformation

In an era focused on continuous innovation and anticipating customer needs, it can be hard to turn your vision into reality. This is where SAP Digital Business Services can help. We’re part of SAP, so we know SAP software better than anyone else. With over 40 years of experience, we can help you reach your business transformation goals, and everything in between.

Icon of people representing enterprise-wide service support from SAP Digital Business Services

Transform your business with unparalleled service support enterprise-wide

SAP Digital Business Services connects business and IT to help you close the gap between your digital transformation strategy and execution. From designing and value discovery to accelerated innovation to productive usage for tangible business results, you can evolve your business by breaking new ground with a trusted adviser that knows SAP software best.

What are leading analysts saying about SAP?

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SAP remains a leader in utilities customer information systems

Once again, SAP has been positioned as a leader in the Gartner Magic Quadrant for Utilities Customer Information Systems, reflecting our leadership in the utilities market and dedication to continuous innovation.

See how utilities companies are succeeding with SAP

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$2.2 million saved in the first year with SAP Ariba solutions

Find out how National Grid simplifies the user experience and reduces costs by streamlining procurement processes in the cloud.

62% reduction in data load time by running SAP HANA

See how E.ON Energie Kundenservice consolidates data in the cloud to perform individual data analysis and speed financial close. 

Real-time visibility leads to better service with SAP

Learn how real-time process visibility enables ACEA group to improve customer satisfaction and operational efficiency.

Simplify and improve your business with the latest innovations

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Game-changing innovations shaping the future of utilities

Digitalization of customer engagement, asset management, and financial optimization is pushing utilities to rethink business models to drive revenue growth without employee growth. Is it doable? The experts speak.

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“How to Intensify the Benefits of the IoT” video

Shape the future of energy and natural resources with the IoT

Energy and natural resources companies are now able to do a lot more with the IoT – thanks to cost-effective cloud and machine learning technologies. Watch the video, and then download the IDC whitepaper for more information.

Get fresh perspectives from utilities experts

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Roberta Bigliani
Head – Europe, Middle East & Africa
IDC Energy Insights

Customers have changed – have utilities?

Learn about the importance of delivering a positive customer experience in utilities, and what you need to succeed in a world of digital transformation.

Communities and Events

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Join the SAP for Utilities Community

Stay up to date on the latest innovations, trends, and solutions by joining other utilities stakeholders to learn and share insights through blogs, discussions, and events – and find out how SAP can help your utilities business run better.

International SAP Conference for Utilities

Attend the International SAP Conference for Utilities to hear first-hand how SAP customers are staying ahead of the curve with a variety of sessions from strategic keynotes, to solution roadmaps, global customer case studies, and deep dive workshops.

Manage your utilities business enterprise-wide

From human resources to finance and analytics, we have the right solutions to run your utilities business better, faster, and simpler enterprise-wide. Explore our comprehensive solutions for all business processes across all industries to find the solutions you need to build a connected business and enable continuous growth.
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Human Resources

Simplify HR processes and engage your workforce to drive better business results, empower your workforce, and develop your talent.

Finance

Bring together financial processes with automated, real-time analytics, and translate them into forward-looking business insight across the entire organization.

Procurement and Networks

Streamline procurement processes across your organization, driving compliance and control while cutting costs and risks.

Analytics

Take advantage of in-depth data analysis, predictions, and processing of complex events, and combine data from a variety of sources into one, integrated platform.

Cloud and Data Platforms

Leverage business applications that use the latest technology advancements – including the SAP HANA platform, cloud, mobile, and more.

Internet of Things (IoT)

Deploy high-velocity, intelligent edge IoT applications using business and technology services.

See how SAP software helps you manage your waste and environmental services operations

Solutions for waste and environmental services operations from SAP improve decision making and agility in waste collection and handling.
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