Supplier Management: The Integrated Advantage

A new Ardent Partners survey of CPOs and procurement executives from large global enterprises shows that the choices procurement organizations make in how they approach, prioritize, and automate their supplier management programs can directly impact bottom-line savings and overall performance. Scarica il documento

SUPPLIERMANAGEMENT:THE INTEGRATED ADVANTAGEFEBRUARY, 2026Ardent Partners research shows that integrated supplier managementsuites consistently outperform across cost, risk, and value metrics.RESEARCH WITH RESULTSUnderwritten by:
ExecutiveSummaryArdent Partners research shows that integratedsupplier management suites consistentlyoutperform across cost, risk, and value metrics.Procurement leaders in every industry and region areoperating in a period defined by deep and persistentuncertainty. Global supply markets remain volatile,with geopolitical conflict, unclear trade policies,and rapidly changing tariffs adding new layers ofcomplexity to sourcing and supplier management.Inflationary pressures continue to ripple throughcategories once considered stable, while budgetaryconstraints and the rapid rise of AI are transforminghow procurement operates.At the same time, evolving ESG and compliancemandates are reshaping how organizations assessand engage with suppliers while mounting pressureto deliver more savings has driven many procurementteams to expand their focus beyond traditionalsourcing.In 2025, supplier management has never been morecritical to procurement’s success.Leading CPOs have identified this fact and sharpenedtheir focus accordingly; they are increasing theirtechnology investments as a way to build strongersupply chains, streamline operations, and improveresults.Meanwhile, a new Ardent Partners survey of CPOsand procurement executives from large globalenterprises shows that the choices procurementorganizations make in how they approach, prioritize,and automate their supplier management programscan directly impact bottom-line savings and overallperformance.Supplier Management: The Integrated Advantage2© Ardent Partners 2026RESEARCHBrief
58%57%48%41%Uncertainty Is the New NormalSince the pandemic, many CPOs have had “great”uncertainty about the year ahead. In 2025, this markhit an all-time high.The CPO’s Top PrioritiesTo address evolving business challenges andcapitalize on emerging opportunities, CPOs arestrategically aligning departmental prioritieswith those of the enterprise. Notably, CPOs’ toppriorities this year are all directly linked to suppliermanagement.Supplier Management: Increased Investment, Expanded FocusA majority (58%) of CPOs plan to invest in supplier management technology over the next two years,recognizing that automation is one of the most effective ways to scale a program. Nearly as many (57%) areexpanding their supplier management capabilities to foster greater collaboration, transparency, and alignment.Meanwhile, roughly half (48%) are prioritizing the buildout of supplier and supply market intelligence programs,aiming to gain earlier visibility into emerging risks, performance trends, and innovation opportunities.Increase investments in supplier management technologyBuild out supply relationship management capabilitiesBuild out supplier and supply market intelligenceActively de-risk the current supply chain© Ardent Partners 2026Deliversavingsof all CPOs view the upcomingyear with GREAT uncertainty.Managesupply riskExecute digitaltransformation71%57%42% 34%LOWMODERATEGREATThe Two-Year Plan for Supplier ManagementSupplier Management: The Integrated Advantage3© Ardent Partners 2026
Supplier Management Priorities RankedCPOs revealed a clear hierarchy of priorities for their supplier management programs this year.Automation and IntegrationThere are several ways to automate suppliermanagement processes, ranging from basic workflowtools and point solutions to fully integrated suitesembedded across the source-to-pay lifecycle. Someorganizations take a modular approach, automatingdiscrete activities like onboarding, performance,or supplier risk through standalone tools. Otherspursue deeper automation by connecting suppliermanagement directly with sourcing, contracting,and procure-to-pay systems. While automationcan streamline processes, the level of integrationdetermines how well supplier management isconnected to and aligned with broader procurementoperations.AUTOMATION INTEGRATIONFully-automated processes Fully-integrated with their sourcing,contracting, and/or purchasing12% 20%Rank Supplier Management Program Goals This Year Priority1 Improve supplier performance and service levels HIGH2 Reduce supply risk HIGH3 Increase savings HIGH4 Ensure and improve compliance MEDIUM5 Drive innovation and/or continuous improvement MEDIUM6 Improve collaboration and strategic alignment MEDIUM7 Rationalize and consolidate suppliers LOW8 Support supplier diversity or ESG initiatives LOWSupply Risk Data Remains a Major ChallengeHow accurate, accessible, and effectively used is supply risk informationwithin your organization’s ProcureTech systems?of teams lack accurate,accessible supply risk infoof teams manage theirrisk data manually74% 25%Supplier Management: The Integrated Advantage4© Ardent Partners 2026
The Integration Advantage — PerformanceProcurement teams that take a suite-based approach to supplier management and fully integrate supplierinformation, performance, and risk management into their broader source-to-pay ecosystem consistentlyachieve stronger results. By integrating these processes with sourcing, contracts, and purchasing, procurementteams benefit from unified data, faster decision-making, and tighter alignment between supplier actions andbusiness outcomes. This, in turn, drives a significant performance advantage, including greater savings, highercompliance, and more PO spend (as shown below).Key Supplier Management Metrics Fully-Integrated SM Limited or No SMIntegrationSavings 2024 (Actual) 9.4% 6.3%Savings 2025 (Target) 9.6% 5.5%Enabled Suppliers 62.4% 38.7%PO-Based Spend 78.3% 62.5%Contract-Compliant Spend 64.9% 53.4%higher savingslast yearmore suppliersenabledhigher savingstargeted this yearmore compliantspendmore PO-basedspend50% 61%73% 22%25%Supplier Management: The Integrated Advantage5© Ardent Partners 2026