Standard account proactive supplier outreach
SAP assists with onboarding your strategic standard account suppliers on SAP Business Network. Scarica il documento
SAP assists with onboarding your strategic standard account suppliers on SAP Business Network. 1PUBLIC
Business needs
• Proactive outreach and consultation from SAP experts for your strategic standard account suppliers, helping facilitate collaboration
with these suppliers through SAP Business Network
Solution
• Dedicated SAP experts that proactively reach out to your SAP Business Network standard account suppliers
• Supplier assistance with onboarding to SAP Business Network
• Supplier education on transacting through SAP Business Network using one of these three scenarios:
– Processing open purchase orders predating the SAP Business Network go-live that have been migrated to your SAP Business
Network account
– Processing new purchase orders issued post–SAP Business Network go-live
– Processing registration to SAP Business Network through your SAP Business Network trading relationship request
Business outcomes
• Digitalization of indirect procurement processes and data exchange between you and your strategic SAP Business Network standard
account suppliers, moving away from manual and paper-based processes
Standard account proactive supplier outreach
SAP assists with onboarding your strategic standard account suppliers on
SAP Business Network.
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Business needs
• Proactive outreach and consultation from SAP experts for your strategic standard account suppliers, helping facilitate collaboration
with these suppliers through SAP Business Network
Solution
• Dedicated SAP experts that proactively reach out to your SAP Business Network standard account suppliers
• Supplier assistance with onboarding to SAP Business Network
• Supplier education on transacting through SAP Business Network using one of these three scenarios:
– Processing open purchase orders predating the SAP Business Network go-live that have been migrated to your SAP Business
Network account
– Processing new purchase orders issued post–SAP Business Network go-live
– Processing registration to SAP Business Network through your SAP Business Network trading relationship request
Business outcomes
• Digitalization of indirect procurement processes and data exchange between you and your strategic SAP Business Network standard
account suppliers, moving away from manual and paper-based processes
Standard account proactive supplier outreach
SAP assists with onboarding your strategic standard account suppliers on
SAP Business Network.
© 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
2PUBLIC © 2025 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
Engagement start
• Review list of suppliers for
outreach Week 1
• Send welcome e-mail to
suppliers
• Call each supplier once
• Send follow-up e-mail if
no response
Week 2
• Call each unresponsive
supplier two times
• Send two follow-up e-mails
to unresponsive suppliers
• Answer questions and
provide onboarding support
to responsive suppliers
Week 3
• Identify and list suppliers
with no response
• Hand off list of non-
responsive suppliers to
customer
• Stop outreach activities for
that wave
Week 3–N
• When customer needs to
onboard more than 250
suppliers, continue with any
subsequent batches
Scope deliverables
• List of all suppliers who have not responded during the
enablement wave, further follow-up to be handled by customer
team
Customer roles and responsibilities
• Supplier enablement lead: Prioritizes key suppliers and
provides vendor upload file
• Technical lead: Loads test POs prior to outreach
Out-of-scope items
• Batches exceeding 250 suppliers per three-week period
• Loading purchase orders into customer system
• Troubleshooting of technical issues
Estimated duration: Three weeks per batch of up to 250 suppliers
Standard account proactive supplier outreach
SAP assists with onboarding your strategic standard account suppliers on
SAP Business Network.
Engagement start
• Review list of suppliers for
outreach Week 1
• Send welcome e-mail to
suppliers
• Call each supplier once
• Send follow-up e-mail if
no response
Week 2
• Call each unresponsive
supplier two times
• Send two follow-up e-mails
to unresponsive suppliers
• Answer questions and
provide onboarding support
to responsive suppliers
Week 3
• Identify and list suppliers
with no response
• Hand off list of non-
responsive suppliers to
customer
• Stop outreach activities for
that wave
Week 3–N
• When customer needs to
onboard more than 250
suppliers, continue with any
subsequent batches
Scope deliverables
• List of all suppliers who have not responded during the
enablement wave, further follow-up to be handled by customer
team
Customer roles and responsibilities
• Supplier enablement lead: Prioritizes key suppliers and
provides vendor upload file
• Technical lead: Loads test POs prior to outreach
Out-of-scope items
• Batches exceeding 250 suppliers per three-week period
• Loading purchase orders into customer system
• Troubleshooting of technical issues
Estimated duration: Three weeks per batch of up to 250 suppliers
Standard account proactive supplier outreach
SAP assists with onboarding your strategic standard account suppliers on
SAP Business Network.