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Service Descriptions

Below are the current Service Description documents. Version numbers correspond to the month and year when the associated document was published.

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SAP Service Description for SAP Value Assurance for on-premises solutions

GERMAN.v.6-2026

SAP Value Assurance for on-premises solutions provides professional expertise onsite and/or remotely to assist with planning, design, orchestration and safeguarding of SAP on-premises solutions implementation projects.

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SAP Service Description for SAP Value Assurance for on-premises solutions

TURKISH v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

PORTUGUESE PORTUGAL, v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

SPANISH SPAIN, v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

CZECH.v.6-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

ENGLISH/KOREAN.v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

ENGLISH/CHINESE - TRADITIONAL.v.3-2026
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SAP Service Description for SAP MaxAttention for on-premises solutions

ENGLISH/CHINESE - SIMPLIFIED.v.3-2026
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SAP Service Description for SAP MaxAttention for on-premises solutions

ENGLISH/JAPANESE v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

ENGLISH-CHINESE TRADITIONAL v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

ENGLISH-INDONESIAN v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

ENGLISH/INDONESIAN v.3-2026
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SAP Service Description for SAP MaxAttention for on-premises solutions

ENGLISH/CHINESE - TRADITIONAL.v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

ENGLISH/CHINESE - SIMPLIFIED v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

ENGLISH/KOREAN v.3-2026
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SAP Service Description for SAP MaxAttention for on-premises solutions

ENGLISH - INDONESIAN.v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

ENGLISH-JAPANESE v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

ENGLISH/JAPANESE v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

SPANISH-LATAM.v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

ENGLISH/CHINESE - SIMPLIFIED.v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

ENGLISH/CHINESE - TRADITIONAL v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

FRENCH FRANCE, v.3-2026
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SAP Service Description for SAP MaxAttention for on-premises solutions

ENGLISH/KOREAN v.3-2026
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SAP Service Description for SAP Value Assurance for on-premises solutions

PORTUGUESE-BRAZIL v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

SPANISH - LATAM v.3-2026
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SAP Service Description for SAP MaxAttention for on-premises solutions

SPANISH - LATAM v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

PORTUGUESE - BRAZIL v.3-2026
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SAP Service Description for SAP MaxAttention for on-premises solutions

PORTUGUESE - BRAZIL v.3-2026
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SAP Service Description for SAP MaxAttention for on-premises solutions

GERMAN.v.3-2026

SAP MaxAttention for on-premises solutions provides professional expertise onsite and/or remotely to assist in driving continuous business improvement and/or handling of orchestration and operations of SAP on-premises solutions landscapes, supporting transformation, implementation, upgrade and operations projects.

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SAP Service Description for SAP ActiveAttention for on-premises solutions

GERMAN.v.3-2026

SAP ActiveAttention for on-premises solutions provides professional expertise onsite and/or remotely to assist in driving continuous business improvement and/or handling of orchestration and operations of SAP on-premises solutions landscapes, supporting transformation, implementation, upgrade and operations projects.

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Service List Max Success Plan

ENGLISH v.3-2026
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Service List – Advanced Success Plan

ENGLISH v.3-2026
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SAP Service Description for SAP ActiveAttention for on-premises solutions

ENGLISH v.3-2026

SAP ActiveAttention for on-premises solutions provides professional expertise onsite and/or remotely to assist in driving continuous business improvement and/or handling of orchestration and operations of SAP on-premises solutions landscapes, supporting transformation, implementation, upgrade and operations projects.

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SAP Service Description for SAP Value Assurance for on-premises solutions

ENGLISH v.3-2026

SAP Value Assurance for on-premises solutions provides professional expertise onsite and/or remotely to assist with planning, design, orchestration and safeguarding of SAP on-premises solutions implementation projects.

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SAP Service Description for SAP MaxAttention for on-premises solutions

ENGLISH v.3-2026

SAP MaxAttention for on-premises solutions provides professional expertise onsite and/or remotely to assist in driving continuous business improvement and/or handling of orchestration and operations of SAP on-premises solutions landscapes, supporting transformation, implementation, upgrade and operations projects.

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SAP Service Description for Innovative Business Solutions Development Support Services

GERMANv.1-2018

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services offering, using the same unified support infrastructure as for the SAP mainstream solution. This support enables reliability and sustainability of these individualized solutions.

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SAP Service Description for Innovative Business Solutions Development Support Services

TURKISH v.1-2018

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services offering, using the same unified support infrastructure as for the SAP mainstream solution. This support enables reliability and sustainability of these individualized solutions.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

HUNGARIAN v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

HUNGARIAN v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

CHINESE (TRADITIONAL) v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

CHINESE (SIMPLIFIED) v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

CHINESE (TRADITIONAL) v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

CHINESE (SIMPLIFIED) v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Support Services

CHINESE (TRADITIONAL) v.1-2018

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services offering, using the same unified support infrastructure as for the SAP mainstream solution. This support enables reliability and sustainability of these individualized solutions.

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SAP Service Description for Innovative Business Solutions Development Support Services

CHINESE (SIMPLIFIED) v.1-2018

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services offering, using the same unified support infrastructure as for the SAP mainstream solution. This support enables reliability and sustainability of these individualized solutions.

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SAP Service Description for Innovative Business Solutions Development Services

CHINESE (TRADITIONAL) v.9-2016

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions can be built by extending or enhancing a customer’s base SAP software on premise, or on the SAP HANA platform.

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SAP Service Description for Innovative Business Solutions Development Services

CHINESE (SIMPLIFIED) v.9-2016

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions can be built by extending or enhancing a customer’s base SAP software on premise, or on the SAP HANA platform.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

FRENCH v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

GERMAN v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

ITALIAN v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

JAPANESE v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

SPANISH(SPAIN) v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

TURKISH v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

FRENCH v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

GERMAN v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

ITALIAN v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

JAPANESE v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

TURKISH v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Services on Cloud

SPANISH(SPAIN) v.2-2020

SAP will design and develop mission-critical business solutions that address the individualized and competitively differentiating needs of the customer. These solutions will be built and run in customer’s cloud environment.

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SAP Service Description for Innovative Business Solutions Development Support Services on Cloud

SPANISH(ARGENTINA) v.2-2020

SAP will provide ongoing support for solutions developed and delivered by SAP via the Innovative Business Solutions Development Services on Cloud offering. This support enables reliability and sustainability of these individualized solutions developed on cloud services.

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