The order form is your ordering document to subscribe to business cloud services from SAP. It defines the commercial terms and lays out the agreement structure.
SAP delivers the cloud service to all customers in a uniform manner. Find out the product-specific terms, the support policy, and the operational availability of the cloud service.
Based on the instruction of the data processor handling personal data uploaded into the cloud service, SAP implements and maintains technical and organizational measures to adequately protect the personal data.
The general terms and conditions (GTC) document describes the essential legal terms that apply to the chosen cloud service including usage rights, customer data, warranties, confidentiality, and limitations of liability provisions.
