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It’s times like these that really make us realize how essential people are to a company’s success. Susan takes us through NAB’s early days of crisis planning and how it has evolved to what it is today. She emphasizes the opportunity to upskill and reskill talent and how SuccessFactors is playing a vital role. Susan and Jill discuss what they believe the future of work will look like at NAB and how they are beginning to rethink business models in a post-pandemic world.

Duration: 16-minutes

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Jill Popelka
President, SuccessFactors SAP America

Follow Jill Popelka:@JillPopelka

Susan Ferrier
Group Executive, People and Culture National Australia Bank

Follow Susan Ferrier:@SusanFerrier2

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