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Content and Collaboration

Empower employees and connect with customers and partners within the business processes and applications they use daily

Enable collaboration across the entire business - where and when needed - through software, apps, and mobile devices people use every day with SAP software and tools. Make informed decisions and deliver results by combining expertise, content, and best practices with real-time data from business systems and collaboration tools for functions such as sales, service, and human resources.

Solution Capabilities

Content Collaboration

Increase usability and improve user engagement with content integration

Provide a personalized, unified point of access to relevant information and processes with content integration. SAP solutions can help you:

  • Create an enticing customer experience that strengthens customer loyalty, improves productivity, and engages with external audiences
  • Build and maintain everything from simple role-based application presentation to complex, integrated experiences
  • Combine analytics, transactions, documents, and workflow elements on location, through mobile, or in the cloud


Social Collaboration

Empower business processes and commerce with social collaboration solutions

Enable social collaboration inside and outside the entire business, including your e-commerce channel. SAP solutions can help you:

  • Deliver results with the combined power of expertise, content, best practices and real-time data
  • Drive revenue with optimized content for commerce
  • Attract and retain customers throughout the buying journey by offering relevant, trusted content
  • Lower the total cost of customer acquisition

Top providers for social collaboration

Nemertes Research asked 500 IT decision makers and influencers to identify their primary technology providers. Read how Nemertes ranked social collaboration vendors for technology, value, and customer service.

Neuralytix: Enterprise social networks

Deciding which enterprise social network is best for your organization is challenging. That’s why you need to understand the reason for using an enterprise social network. Learn about the five archetypal use cases that are key to successful deployments.

Collaborate and solve issues in real time

See how simple it is to get things done when you can connect employees, customers, partners, support, and suppliers in real time – anywhere in the world they happen to be.


Reimagine the way you do business with SAP Digital Business Services

Businesses everywhere are transforming into digital enterprises – but it’s not always that easy. SAP Digital Business Services can help guide your transformation journey every step of the way, from strategy to technology implementation and beyond.

Our experts take a holistic approach, helping you identify and implement new processes and capabilities while ensuring your operations continue to run smoothly. We’ll work to make sure your SAP software delivers ongoing, unsurpassed value as you address the evolving demands of the digital economy. 


Quickly adopt and maintain SAP solutions

Get the support you need to efficiently implement and operate your SAP solutions – and take advantage of new technologies. We offer a range of support services, from foundation level to strategic engagement and co-innovation.

View product documentation

Get a wealth of information – about everything from installation and upgrades to security, integration, and product availability.


What can social collaboration do for your business?

Discover how embracing social collaboration can help you achieve your goals. Learn how you can use enterprise social networks and collaborative technologies to empower users to work together across global, mobile, and cloud scenarios – and transition to a new, more holistic way of doing business.

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