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SAP Services and Support

Choose the engagement type and offerings that deliver the results your business needs.

Your success is our priority

We put your success at the center of everything we do with services and support that provide a holistic experience across your organization’s unique digital journey – right from the start and for years to come. 

Whether you’re aiming to be more productive, working to be more effective, or pushing to improve innovation in a constantly evolving market, we offer multiple ways to help ensure your SAP solutions deliver the value you need.

Explore our offerings

Your goals and challenges are unique, and so are our service engagements. When you choose services and support offerings from SAP, you can tap into personalized resources and on-demand experts ready to help you realize success at any scale and speed.

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Power your success with foundational support included with cloud solutions

Take advantage of foundational tools and services, curated content, guided learning, and mission-critical support included with every cloud solution from SAP.

Accelerate value with additional personalized plans and services

Add personalized and prescriptive guidance for proactive insights, expertise, and resources to help you see the value of your SAP solutions sooner and continuously. 

Drive transformation with premium engagements

Address company-wide strategic opportunities and business transformations through a tailored engagement delivered by a team of dedicated experts. 

Browse our most popular offerings

Foundational Support

SAP Enterprise Support

Ensure your cloud solutions deliver immediate and long-term results with this foundational offering that is available with every SAP cloud solution. 

Success Plan

SAP Preferred Success

Fast-track solution deployment and user adoption through proactive, tailored service plans.

Success Plan

SAP Cloud Application Services 

Free up resources that run the day-to-day operations and optimization of key SAP cloud solutions.

Success Services

Prepackaged services on SAP Store

These focused, fixed-scope offerings pinpoint specific business and technology needs and are designed to guide you in achieving targeted capabilities fast. 

Premium Engagement

SAP MaxAttention

Drive transformation across your enterprise with this exclusive and comprehensive strategic engagement. 

Premium Engagement

SAP ActiveAttention

Assess your current innovation plan with our global team of experts and use proven industry solutions to make your vision a reality.

Discover the latest news and insights from SAP

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Claudio Muruzabal
President, Cloud Success Services, SAP
Powering the future of process optimization with AI

In today’s fast-paced world, AI-powered assistants have become ubiquitous in helping us navigate our daily lives. But what about a personal guide to navigate the complex realm of enterprise technology? The future of process optimization is closer than you might think, and it’s being powered by AI.

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Stefan Steinle
EVP, Head of Customer Support & Innovation, SAP
Enriching the customer experience with AI-powered support

SAP is enriching customer support through predictive intelligence by harnessing our AI-powered landscape. Our transformation suite approach provides tools for business transformation. To tackle hybrid landscapes, you can use our Real-Time Support approach and Built-In Support tool.

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Innovation and Transformation Newsletter

Learn about the latest updates and news to support your ongoing success.

Questions? Get in touch!