WalkMe solutions, pinned AI
Attach helpful AI functionality directly to specific on-screen elements.
Overview
WalkMe's Pinned AI brings timely, contextualized guidance directly attached to the UI elements your users already interact with. With AI SmartTips on input fields and AI Launchers on screen, users get instant, contextual help right where they're working—without breaking their flow or switching apps. Guidance can be calibrated to your trusted knowledge sources, so support is always grounded in your organization's processes, helping users complete tasks faster and with fewer errors. Pinned AI is part of WalkMe's Contextual AI Assistance Suite—encompassing Pinned, Proactive, and On-Demand AI services—designed to inject AI-powered guidance into user workflows and improve productivity and compliance. Available as a Base AI feature at no charge through end of December 2026, after which it becomes a Premium AI feature. Learn more via the overview link.
Benefits
- Improved data quality across form fields, tasks, and workflows
- Increased process efficiency via faster self-service and execution
- Reduced errors, feedback cycles, and rework
Business Value
- 41% improvement in data quality
Details
Solution type
AI Feature
Plans and pricing
WalkMe solutions, pinned AI
Details:
AI Units are not currently required to use this AI offering in the underlying Cloud Service. This is subject to change.
You must have the base product in order to activate this solution.
- Contract duration available upon request
Details:
AI Units are not currently required to use this AI offering in the underlying Cloud Service. This is subject to change.
You must have the base product in order to activate this solution.
