SAP S/4HANA Retail for merchandise management

Increase efficiency and optimize experiences along the customer journey

Deliver exceptional customer experiences based on real-time customer and sales information by connecting and transforming retail processes across the entire value chain.

Deploy a wide range of SAP S/4HANA capabilities for ERP – from finance, supply chain, and manufacturing to sales and distribution – to transform your business processes with the SAP S/4HANA Retail solution for merchandise management.

On-premise, cloud, or hybrid deployment
Embedded AI, analytics, and intelligent process automation
In-memory database and simplified data model
Consumer-grade UX

Key benefits

Increase business efficiency and agility

Understand every aspect of your business and steer your company in real time to adjust rapidly to changing business needs and trends and take advantage of new revenue opportunities.

Empower employees with real time information

Enable store associates and managers to serve customers effectively with up-to-the-minute product and customer information and actionable insights.

Deliver first-class shopping experiences

Foster product availability and offer value-added services to customers with connected processes powered by real-time customer and sales information.

Key features

In-store operations

Stay on top of your business with store manager dashboards and real-time business insights
Offer reliable omnichannel store fulfillment with click-and-collect options
Drive new levels of customer service with real-time inventory, product look ups, and RFID-enabled stock movements

Customer-centric merchandise management

Automate assortment management using self-healing reports
Connect to your suppliers effectively with global data synchronization
Execute retail offers with consistent omnichannel price and promotion information

Retail supply chain management

Manage scarce stock with stock segmentation and supply assignment
Process empties stock using full product bill of materials
Run a verticalized retail business with manufacturing, wholesale distribution, and store retailing on one platform

Pricing

Choose a base plan

SAP S/4HANA Cloud for retail merchandise management, private edition

Metric:

This product is priced by a flat fee. A flat fee refers to a fixed fee for the cloud service.

The metric is not time-bound and does not deplete with usage unless otherwise specified.

Price upon request:

Pricing structure and contract duration details are available on request.

Price upon request

In blocks of 1 Flat Fee
Contract duration 1 to 5 years
Auto-renewal

See all pricing details

Terms and conditions

Metric:

This product is priced by a flat fee. A flat fee refers to a fixed fee for the cloud service.

The metric is not time-bound and does not deplete with usage unless otherwise specified.

Price upon request:

Pricing structure and contract duration details are available on request.

Add-ons to enhance your plan

S/4HANA Cloud foundation for retail and fashion, private edition
SAP S/4HANA Cloud foundation for retail and fashion, private edition is used for cloud metering. Here the total of documents created for retail, fashion and vertical business (purchase orders, sal...
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- In blocks of 12000 Documents per year
- Contract duration 1 to 5 years
- Auto-renewal
Price upon request
- In blocks of 12000 Documents per year
- Contract duration 1 to 5 years
- Auto-renewal
Terms and conditions

What are analysts saying?

SAP is a named Leader in IDC MarketScape

Find out why SAP is named a Leader in the IDC MarketScape: Worldwide Retail Merchandise Operations Management Solutions 2020–2021 Vendor Assessment.

Read the press release

Technical and security resources

SAP Help Portal

Visit SAP Help Portal to find detailed documentation, guides, and articles to help you implement, configure, and optimize SAP products.

View SAP Help Portal

Get started

Jump-start your implementation and drive ROI by collaborating with industry experts, consultants, and support engineers throughout your journey.

Services

Transform your business quickly and effectively by taking advantage of our holistic service and support plans, expert consulting services, custom application development, proven best practices, and deep industry and technical knowledge.

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Support

Help keep your SAP solutions running at peak performance with our IT experts and support services, including long-term plans, embedded teams, remote technology support, self-service portal, and innovation strategies.

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+1-800-872-1727