Hire, onboard, and engage employees with texting & conversational AI
Unlock texting and automation capabilities for SuccessFactors. Brands like American Airlines and Chobani leverage Grayscale to help create a frictionless experience for their candidates and employees. 2-way text with candidates and employees, send bulk messages, automate steps like scheduling, and create a fantastic candidate & employee experience.
Overview
Text candidates and employees – without ever leaving SAP SuccessFactors
Text candidates and employees directly from inside SAP SuccessFactors with Grayscale. Unlock 2-way texting, including text campaigns, bulk messages, and automations. Integrates with SAP SuccessFactors Recruiting, Onboarding, and Employee Central.
Leverage AI automation to cut time-to-fill in half
Recruiters and hiring managers spend hours on admin tasks. With Grayscale, give your team time back by automating candidate screening, interview scheduling, and answering FAQs. Our AI assistant, Gracie, supports candidates throughout the process, from hello to hired.
Integrates with SAP SuccessFactors Recruiting, Onboarding, and Employee Central.
Grayscale supports the entire candidate-to-employee lifecycle, so you can utilize one system across talent acquisition and HR. Leverage texting and automation to supercharge steps like onboarding to create a high touch, mobile-first experience that accelerates the process and increases conversion.
Details
Solution type
APIs and Technical Components
Industry
Cross-Industry, Retail, Oil, Gas, and Energy, Wholesale Distribution, Engineering, Construction, and Operations
Compatibility
Works with
Features
Text candidates and employees – with the Grayscale Chrome Extension
Our integrations with Recruiting, Onboarding, and EC make it seamless to text candidates and employees directly from inside SuccessFactors. Unlock 2-way texting, including text campaigns, bulk messages, and automations. No need for your team to learn a new system – it’s all inside of SuccessFactors.

Meet Gracie, your new AI assistant 👋
Gracie can help candidates apply, answer FAQs, screen candidates, and even schedule interviews on your behalf. Candidates can scan a QR code, send a text, or start a chat on the career site – it’s that easy to engage with Gracie. Onboard Gracie and help save your team hours each day.

Communicate directly within SAP SuccessFactors Employee Central
Celebrate each employee at key milestones, including birthdays, work anniversaries, certifications earned, and much more. Notify and communicate promotion opportunities, emergency comms, company updates, and encourage employee referrals, while creating connection and meaning in the workplace.

Plans and pricing
Pay Per User
Unlock texting and automation in SAP SuccessFactors. Integrates with SAP SuccessFactors Recruiting, Onboarding & Employee Central.
Unlimited texting
Price decreases with each user you add
SuccessFactors integration included
No setup fee
- EUR per Users
- Minimum contract 1 year
Unlock texting and automation in SAP SuccessFactors. Integrates with SAP SuccessFactors Recruiting, Onboarding & Employee Central.
Unlimited texting
Price decreases with each user you add
SuccessFactors integration included
No setup fee
Customer reviews
Technical Information
| Solution type | APIs and Technical Components |
| Category | Talent Management |
| Industry | Cross-Industry, Retail, Oil, Gas, and Energy, Wholesale Distribution, Engineering, Construction, and Operations |
| Works with |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
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| Globalization |
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| Operations |
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The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
Secured with configurable authentication policies This product has been designed for enhanced security by offering configurable authentication policies. |
| Compliance |
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| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
Resources
Resources & Best Practices
Grayscale Texting FAQs
A Recruiter's Guide to TCPA Compliance
Candidate Ghosting 101
[Webinar] How Dick’s Sporting Goods is Eliminating Candidate Ghosting
[Webinar] How GardaWorld Transformed It's High Volume Hiring
[Webinar] How to Build a High Touch Process for High Volume Recruiting
[Webinar] Create a Frictionless Hiring Process for the Great Bounce Back
Publisher
Grayscale Labs, Inc.
Grayscale unlocks texting and automation capabilities for SAP SuccessFactors. Brands like American Airlines, QuikTrip, and Chobani leverage Grayscale to help create a frictionless experience for their candidates and employees. 2-way text with candidates and employees, send bulk messages, automate steps like scheduling, and create a fantastic candidate & employee experience.


