Deploy a simplified customer self-service portal for SAP S4/HANA
Built on SAP BTP our portal integrates with SAP S4/HANA providing users with account management, bill presentment, payment, service request, preference management and interactions. Quickly deploy unique user experiences, manage desired system changes with our low-code business rule framework.
By Utilli LLC
Benefits
Empower customers with a self-service portal for seamless account management
Our solution enables customers to manage their accounts, view and pay bills, and request services directly from a user-friendly interface. This self-service approach reduces operational burdens on support staff and enhances customer satisfaction.
Reduce operational costs with electronic bill presentment and payment
Our solution automates billing and payment processes, enabling timely bill presentment and reminders. Automating manual work, minimizing errors, and decreasing operational costs while ensuring prompt payments and lower days sales outstanding (DSO).
Enhance customer satisfaction with personalized service options
Our solution allows customers to customize their service experience by managing their personal information, selecting preferred communication channels, languages, and accessing real-time account insights.
Features
Seamless integration with SAP S/4HANA for efficient data management
Our solution integrates seamlessly with SAP S/4HANA via SAP Business Technology Platform (BTP), ensuring efficient data exchange and synchronization. This integration streamlines workflows, shortens implementation time, and enhances operational efficiency.
Comprehensive account management with intuitive dashboard and analytics
Our solution offers comprehensive dashboard and analytics tools, providing real-time visibility into account activities. View bills, pay bills, manage multiple accounts, pay multiple invoices, usage patterns etc.
Advanced self-service customer support
Our solution empowers customers with advanced self-service support features. Customers can easily raise requests for Move-in Move-outs, view and report outages, dispute bills, and manage their service needs independently. Reducing the burden on support staff and enhancing customer satisfaction.
