Initiate in-house services from paper-based information using AI technology.
Repair shops often deal with large volumes of paperwork. Manually entering this information into the SAP system is both time-consuming and prone to errors, especially when working under tight deadlines. These errors can lead to data loss and processing delays. AI-assisted in-house service initiation helps streamline this workflow. Repair staff can scan or photograph incoming paper documents, such as purchase orders. The system then automatically extracts the relevant data and generates a list of repair objects associated with the corresponding in-house service. Once the order is generated, staff can review the information and continue processing it through to completion.
Overview
Automated Repair Object Creation
Automate the process of extracting form data and creating repair objects for faster time to value
Process Efficiency & Error Reduction
Reduce human errors, improve overall process efficiency, cut process execution time, and generate immediate savings
Automated Equipment Identification
Identify existing equipment automatically and remove manual and repetitive tasks
Details
Solution type
AI Feature
Compatibility
Works with
SAP S/4HANA Cloud Private Edition
Plans and pricing
Choose a base plan
SAP S/4HANA Cloud Private Edition, In-house Service Initiation
-
Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
-
This AI offering can only be bought as part of the package Joule Premium for Supply Chain Management and is not available separately. This package is available through purchase of AI units.
- Contract duration available upon request
-
Details:
- AI Units are currently required to use this AI offering in the underlying Cloud Service. Click here to learn more about AI Units.
-
This AI offering can only be bought as part of the package Joule Premium for Supply Chain Management and is not available separately. This package is available through purchase of AI units.
We’re sorry!
Technical Information
Get key details on setup, security, and integration to ensure your SAP products operate smoothly and securely.

Product documentation
View information and documentation for implementing and managing your SAP products.
Data security
Help protect confidentiality and data integrity.
Business process security
Support compliance with regulatory requirements.
Risk and threat mitigation
Drive continuous improvement across your operations.
Cloud delivery options
Enable a smooth transformation while meeting security and compliance requirements.
Installation and setup
Follow these setup instructions so you can start running your SAP software quickly and confidently.
Configuration
Optimize the configuration of SAP products with our comprehensive configuration guide.
Integration
Find out how you can integrate SAP products with your existing IT landscape.
Resources
AI Feature - SAP Help Portal
AI Feature - Availability
Initial Setup - SAP Help Portal
Product - SAP Help Portal
Product - Feature Scope Description
SAP S/4HANA Cloud Private Edition, In-house Service Initiation
Product - What's New
Business Value 3-Pager