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Offer a superior HR service delivery experience

SAP SuccessFactors Employee Central Service Center enables employees to contact HR via their preferred channel and empowers HR agents with an integrated knowledge base.

Ask HR and Employee Self-Services

Find a solution, open a ticket, or contact your HR Service Desk – from anywhere within your SAP SuccessFactors HXM Suite.

HR Service Delivery Analytics

Gain insight into employee interactions, service levels, frequent issues, and the quality of the resolutions provided.

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