Streamlined partner collaboration for SAP S/4HANA and SAP ERP Central Component (SAP ECC)
Organizations running SAP S/4HANA (Public or Private Edition) or SAP ERP Central Component (ECC) can simplify how they do business with customers through Protera PartnerPortal — a cloud-based, mobile-friendly e-commerce portal purpose-built for SAP back ends. It replaces phone, email, and fax orders with self-service catalogs, real-time pricing and stock, order placement and tracking, invoices, and returns — on any device.
Overview
Increase collaboration with customers throughout your order-to-cash process
Spend less time fielding emails and phone calls by providing customers with the data and functionality they need at their fingertips. Customers can access their order history, order status, product catalog, and invoices through a user-friendly, mobile-ready interface, enhancing transparency and efficiency.
Streamline order intake and fulfillment
Enable customers and sales reps to create and process sales orders in real time. Avoid downstream errors with data validation at the point of entry, reducing time spent resolving errors and ensuring a smoother, faster order fulfillment process.
Deliver a tailored buying experience for your B2B customers
Customers can securely access their data directly from your S/4HANA or SAP ERP Central Component system. Product information and pricing are customer-specific, utilizing standard listing and pricing configuration which simplifies the customer's buying experience.
Lower technical debt with a simplified architecture
Leverage existing data, configuration, and processes by integrating the solution directly with your SAP S/4HANA or SAP ERP Central Component system. This eliminates the need to replicate data onto another platform, reducing complexity and technical debt while maintaining accuracy.
Reduce IT overhead by delegating solution management
Allow business users to manage the process of creating new users via a secure user management application. Empower customer admins to create and manage users within their organization, reducing dependency on your IT department.
Details
Solution type
Extensions and Add-ons
Industry
Consumer Products, Industrial Manufacturing, Wholesale Distribution, Retail, Cross-Industry
Compatibility
Works with
This product is compatible with or enhances the functionality of these SAP solutions but doesn't require them.
Features
Place orders with real time confirmation, error handling and production insight.
Instantly create sales orders in your SAP S/4HANA or SAP ERP Central Component system with real-time integration. Receive immediate confirmation with a sales order number or any relevant error messages, allowing for quick error correction and insightful information about availability.
Display customer-specific product pricing and availability
Utilize existing configuration from your SAP S/4HANA or SAP ERP Central Component system to show customers only the products they are authorized to purchase. For each product, display personalized pricing based on your configured pricing procedure.
Unified dashboard where customers can view their credit standing
Provide a unified dashboard where customers can view their credit standing, including accounts receivable aging buckets, account information, and order history. Sales reps can also browse accounts to quickly access important information for customer interactions.
Delegate user management to business admins and customers
Empower business admins to onboard new customers and create users through a simplified user management application with security guardrails in place. Additionally, allow customers to manage users within their own organizations without needing assistance from your business or IT department.
Display standard SAP ECC or SAP S/4HANA sales document outputs
Allow customers to download and print standard documents at their discretion. Leveraging standard outputs from your SAP S/4HANA or SAP ERP Central Component system such as an Order Acknowledgement or PO Confirmation.
Plans and pricing
All plans include:
- End to End Setup of the solution including SAP BTP and its integration with SAP ERP Solutions - depending on your choice of platform as outlined below
- Going Live Support and Hypercare
- Regular monitoring, maintenance and optional - SAP Application Management Support (charged separately)
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- Prerequisite: SAP Build Work-Zone
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- Prerequisite: Identity Authentication Service
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Technical Information
Technical details
| Solution type | Extensions and Add-ons |
| Category | Commerce |
| Industry | Consumer Products, Industrial Manufacturing, Wholesale Distribution, Retail, Cross-Industry |
| Works with |
|
Deployment and operations
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Deployment |
|
| Globalization |
|
| Operations |
|
Security and compliance
The following information is provided by the publisher and applies to the latest app version available on the SAP Store. SAP does not control these policies and procedures; the publisher is solely responsible for the accuracy of the provided information.
| Security |
|
| Compliance |
|
| Privacy policy |
SAP's privacy policy is not applicable to the use of this app. Please refer to the privacy policy provided by this app's partner. |
terms-and-conditions-url
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technical-name
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Resources
Protera Partnerportal Solution Brief
Protera Partnerportal Solution Video
Protera Partnerportal Solution Brief
Publisher
Protera Technologies, LLC
Protera is a globally SAP-certified, Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP) cloud migration and enterprise managed service provider offering a full suite of modern cloud, modern ERP, and modern work solutions.
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