SAP Quality Awards Questionnaire English Version
Der SAP Quality Awards Fragebogen (Deutsche Version) ist ein Dokument, das zur Teilnahme an den SAP Quality Awards verwendet wird. Diese Auszeichnung würdigt herausragende SAP-Projekte, die sich durch hohe Qualität in Planung, Umsetzung und Geschäftsnutzen auszeichnen.Der Fragebogen dient dazu, wichtige Informationen über das eingereichte Projekt zu erfassen, z. B.:allgemeine Projektdaten (Unternehmen, Branche, Ansprechpartner),Projektziele und -ergebnisse,angewandte Qualitätsprinzipien und Methoden,erreichte geschäftliche Mehrwerte und Lernerfahrungen.Die Antworten bilden die Grundlage für die Bewertung durch die Jury und helfen dabei, erfolgreiche Projekte sichtbar zu machen und Best Practices zu teilen. הורד את המסמך
Der SAP Quality Awards Fragebogen (Deutsche Version) ist ein Dokument, das zur Teilnahme an den SAP Quality Awards verwendet wird. Diese Auszeichnung würdigt herausragende SAP-Projekte, die sich durch hohe Qualität in Planung, Umsetzung und Geschäftsnutzen auszeichnen.Der Fragebogen dient dazu, wichtige Informationen über das eingereichte Projekt zu erfassen, z. B.:allgemeine Projektdaten (Unternehmen, Branche, Ansprechpartner),Projektziele und -ergebnisse,angewandte Qualitätsprinzipien und Methoden,erreichte geschäftliche Mehrwerte und Lernerfahrungen.Die Antworten bilden die Grundlage für die Bewertung durch die Jury und helfen dabei, erfolgreiche Projekte sichtbar zu machen und Best Practices zu teilen. 2026 SAP Quality Awards
2026 SAP Quality Awards Questionnaire
HOW TO APPLY?
To be eligible for the 2026 SAP Quality Awards please submit your entry by following these instructions:
1. Complete the questionnaire in English.
2. Save the questionnaire with your company name in the title e.g.:
Company_2026_QA_Questionnaire.pdf.
3. Upload the questionnaire and supporting documentation in the online nomination tool (https://sapit-iex-
prod-lizard.launchpad.cfapps.eu10.hana.ondemand.com/9003c169-62d4-4285-b392-
9e939ca5d535.workflowexternal.workflowexternal/qaward/index.html)
YOUR COMPANY AND PRIMARY IMPLEMENTATION PARTNER NAME
Your company name: Click or tap here to enter text.
Your partner’s company name: Click or tap here to enter text.
PROJECT SCOPE
Please explain briefly the functional and organizational scope of your nominated SAP project:
Click or tap here to enter text.
RESPONSES
Answer all questions and all points within each question to ensure your nomination can achieve the highest
score possible. The nomination form should not exceed a total of 25 pages.
Please only include sample material from your implementation projects if you wish to illustrate a specific
quality activity, which is relevant to the question being answered. Please note that excessive additional
documentation may be disregarded.
Important note: Please read the guidelines to each question and explain how your project addresses SAP’s
10 Quality Principles.
PRINCIPLE 1: HOW DID YOU ANCHOR BUSINESS VALUE FIRMLY IN YOUR PROJECT?
Suggested points to consider in your response:
• Outline the strategic business needs that led your organization to undertake this project.
• Describe the key success criteria for these business needs.
• Explain how they were measured, documented, monitored, and communicated before, during and after
the implementation.
• Highlight any specific elements of your project that can be considered highly innovative to your
business/industry.
Click or tap here to enter text.
2026 SAP Quality Awards Questionnaire
HOW TO APPLY?
To be eligible for the 2026 SAP Quality Awards please submit your entry by following these instructions:
1. Complete the questionnaire in English.
2. Save the questionnaire with your company name in the title e.g.:
Company_2026_QA_Questionnaire.pdf.
3. Upload the questionnaire and supporting documentation in the online nomination tool (https://sapit-iex-
prod-lizard.launchpad.cfapps.eu10.hana.ondemand.com/9003c169-62d4-4285-b392-
9e939ca5d535.workflowexternal.workflowexternal/qaward/index.html)
YOUR COMPANY AND PRIMARY IMPLEMENTATION PARTNER NAME
Your company name: Click or tap here to enter text.
Your partner’s company name: Click or tap here to enter text.
PROJECT SCOPE
Please explain briefly the functional and organizational scope of your nominated SAP project:
Click or tap here to enter text.
RESPONSES
Answer all questions and all points within each question to ensure your nomination can achieve the highest
score possible. The nomination form should not exceed a total of 25 pages.
Please only include sample material from your implementation projects if you wish to illustrate a specific
quality activity, which is relevant to the question being answered. Please note that excessive additional
documentation may be disregarded.
Important note: Please read the guidelines to each question and explain how your project addresses SAP’s
10 Quality Principles.
PRINCIPLE 1: HOW DID YOU ANCHOR BUSINESS VALUE FIRMLY IN YOUR PROJECT?
Suggested points to consider in your response:
• Outline the strategic business needs that led your organization to undertake this project.
• Describe the key success criteria for these business needs.
• Explain how they were measured, documented, monitored, and communicated before, during and after
the implementation.
• Highlight any specific elements of your project that can be considered highly innovative to your
business/industry.
Click or tap here to enter text.
2026 SAP Quality Awards
2 / 4
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
PRINCIPLE 2: HOW AND WHEN DID YOU DETERMINE THE REQUIREMENTS?
Suggested points to consider in your response:
• Outline how and when you collected business requirements.
• Explain who was involved in the requirements definition.
• Describe any specific sizeable innovation needs that have been part of the initial requirements
determination.
• Describe how and when you collected and verified technical requirements.
• Outline how you defined technical appropriate standards/KPIs.
• Explain how you determined your strategy for data access and security.
Click or tap here to enter text.
PRINCIPLE 3: HOW DID YOU COOPERATE WITH STAKEHOLDERS AND DECIDE THE GOVERNANCE
MODEL?
Suggested points to consider in your response:
• Describe the key internal and external stakeholders and their involvement during the project.
• Outline the governance model and describe the effectiveness of the project organization, communication
plan, meeting structure and escalation path.
• Describe the main changes that happened to the project organization during the implementation, the
reasons for these changes and how they were handled.
• Explain what authority and decision power was given to the project team.
Click or tap here to enter text.
PRINCIPLE 4: HOW DID YOU ENSURE TIMELY DELIVERY AND EFFECTIVE TRACKING?
Suggested points to consider in your response:
• Outline the main milestones (e.g., go-live decision) and approval process for the different implementation
phases (e.g., blueprint and realization).
• Explain how the feasibility of the timeline was validated and what activities and tools were in place to
monitor and control time, budget, and deliverables.
• Explain any deviations in scope, time, and budget you experienced from project start to finish and how
change requests were managed.
Click or tap here to enter text.
PRINCIPLE 5: HOW DID YOU STAFF THE PROJECT WITH SUFFICIENTLY COMPETENT AND
MOTIVATED PEOPLE?
Suggested points to consider in your response:
• Outline the criteria for recruiting, hiring, and appointing internal people for the project.
• Describe how you managed the partner selection process and their staffing of the project to ensure best
possible fit to your requirements.
• Explain how you secured the right resources, gained their time commitment to the project, kept them
motivated, and ensured appropriate training and smooth onboarding of both the initial project staff and
any resources added later.
Click or tap here to enter text.
2 / 4
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
PRINCIPLE 2: HOW AND WHEN DID YOU DETERMINE THE REQUIREMENTS?
Suggested points to consider in your response:
• Outline how and when you collected business requirements.
• Explain who was involved in the requirements definition.
• Describe any specific sizeable innovation needs that have been part of the initial requirements
determination.
• Describe how and when you collected and verified technical requirements.
• Outline how you defined technical appropriate standards/KPIs.
• Explain how you determined your strategy for data access and security.
Click or tap here to enter text.
PRINCIPLE 3: HOW DID YOU COOPERATE WITH STAKEHOLDERS AND DECIDE THE GOVERNANCE
MODEL?
Suggested points to consider in your response:
• Describe the key internal and external stakeholders and their involvement during the project.
• Outline the governance model and describe the effectiveness of the project organization, communication
plan, meeting structure and escalation path.
• Describe the main changes that happened to the project organization during the implementation, the
reasons for these changes and how they were handled.
• Explain what authority and decision power was given to the project team.
Click or tap here to enter text.
PRINCIPLE 4: HOW DID YOU ENSURE TIMELY DELIVERY AND EFFECTIVE TRACKING?
Suggested points to consider in your response:
• Outline the main milestones (e.g., go-live decision) and approval process for the different implementation
phases (e.g., blueprint and realization).
• Explain how the feasibility of the timeline was validated and what activities and tools were in place to
monitor and control time, budget, and deliverables.
• Explain any deviations in scope, time, and budget you experienced from project start to finish and how
change requests were managed.
Click or tap here to enter text.
PRINCIPLE 5: HOW DID YOU STAFF THE PROJECT WITH SUFFICIENTLY COMPETENT AND
MOTIVATED PEOPLE?
Suggested points to consider in your response:
• Outline the criteria for recruiting, hiring, and appointing internal people for the project.
• Describe how you managed the partner selection process and their staffing of the project to ensure best
possible fit to your requirements.
• Explain how you secured the right resources, gained their time commitment to the project, kept them
motivated, and ensured appropriate training and smooth onboarding of both the initial project staff and
any resources added later.
Click or tap here to enter text.
2026 SAP Quality Awards
3 / 4
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
PRINCIPLE 6: HOW DID YOU APPLY AN APPROPRIATE METHODOLOGY AND PLAN FOR QUALITY?
Suggested points to consider in your response:
• Describe your reasoning for selecting the chosen methodologies and project standards for project
management, implementation, documentation, and testing and how they were used effectively.
• Outline your framework for quality assurance and quality controls (e.g., review procedures, acceptance
criteria validation, test plans) and describe any services and other activities that ensured the high quality
of the solution design and other project deliverables.
• Explain how you monitored and controlled the quality of your deliverables to ensure that your key success
criteria were met.
Click or tap here to enter text.
PRINCIPLE 7: HOW DID YOU IDENTIFY AND MANAGE RISKS THROUGHOUT THE PROJECT?
Suggested points to consider in your response:
• Outline your risk management process.
• Describe who was involved in the risk updates and how were they shared.
• Outline the three key risks identified in the project and explain how they were mitigated and managed.
Click or tap here to enter text.
PRINCIPLE 8: HOW DID YOU EXPLOIT STANDARD SOFTWARE USING SOLUTIONS AND DELIVERY
BEST PRACTICES?
Suggested points to consider in your response:
• Explain to what extent business processes were aligned to fit SAP standard software functionality and
industry best practices including solution templates (e.g., rapid deployment solutions).
• Describe how custom development and modifications were controlled (e.g., approval process)
• Describe how deviations from best practices, if any, were justified.
• Outline any specific innovations you have realized to increase business value.
Click or tap here to enter text.
PRINCIPLE 9: HOW DID YOU ACHIEVE PRODUCTOIN READINESS?
Suggested points to consider in your response:
• Illustrate how your cutover to going live was planned and executed to ensure smooth transition to
production.
• Explain how you ensured the proper skill set for the technical staff and support team.
• Describe what tools and services were used to support go-live and post go-live phase.
Click or tap here to enter text.
PRINCIPLE 10: HOW DID YOU USE ORGANIZATIONAL CHANGE MANAGEMENT TO TRANSFORM
THE BUSINESS?
Suggested points to consider in your response:
• Outline your change management strategy and explain how you ensured and verified organizational
buy-in to your business transformation.
• Describe your change management activities and how they were executed.
• Outline how you determined the progress and effectiveness of the activities, including the quality of your
end user training.
Click or tap here to enter text.
3 / 4
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
PRINCIPLE 6: HOW DID YOU APPLY AN APPROPRIATE METHODOLOGY AND PLAN FOR QUALITY?
Suggested points to consider in your response:
• Describe your reasoning for selecting the chosen methodologies and project standards for project
management, implementation, documentation, and testing and how they were used effectively.
• Outline your framework for quality assurance and quality controls (e.g., review procedures, acceptance
criteria validation, test plans) and describe any services and other activities that ensured the high quality
of the solution design and other project deliverables.
• Explain how you monitored and controlled the quality of your deliverables to ensure that your key success
criteria were met.
Click or tap here to enter text.
PRINCIPLE 7: HOW DID YOU IDENTIFY AND MANAGE RISKS THROUGHOUT THE PROJECT?
Suggested points to consider in your response:
• Outline your risk management process.
• Describe who was involved in the risk updates and how were they shared.
• Outline the three key risks identified in the project and explain how they were mitigated and managed.
Click or tap here to enter text.
PRINCIPLE 8: HOW DID YOU EXPLOIT STANDARD SOFTWARE USING SOLUTIONS AND DELIVERY
BEST PRACTICES?
Suggested points to consider in your response:
• Explain to what extent business processes were aligned to fit SAP standard software functionality and
industry best practices including solution templates (e.g., rapid deployment solutions).
• Describe how custom development and modifications were controlled (e.g., approval process)
• Describe how deviations from best practices, if any, were justified.
• Outline any specific innovations you have realized to increase business value.
Click or tap here to enter text.
PRINCIPLE 9: HOW DID YOU ACHIEVE PRODUCTOIN READINESS?
Suggested points to consider in your response:
• Illustrate how your cutover to going live was planned and executed to ensure smooth transition to
production.
• Explain how you ensured the proper skill set for the technical staff and support team.
• Describe what tools and services were used to support go-live and post go-live phase.
Click or tap here to enter text.
PRINCIPLE 10: HOW DID YOU USE ORGANIZATIONAL CHANGE MANAGEMENT TO TRANSFORM
THE BUSINESS?
Suggested points to consider in your response:
• Outline your change management strategy and explain how you ensured and verified organizational
buy-in to your business transformation.
• Describe your change management activities and how they were executed.
• Outline how you determined the progress and effectiveness of the activities, including the quality of your
end user training.
Click or tap here to enter text.
2026 SAP Quality Awards
4 / 4
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
QUESTION 11: WHAT DID YOU DO TO REDUCE IMPLEMENTATION TIME AND COSTS?
• Describe any initiatives that drove down the software-to-services ratio, reduced total project cost and
shortened implementation time.
• Were any specific services used for this purpose?
• How was the lowest possible total cost of ownership ensured for the long run?
• Outline the main KPIs for your business case and indicate to what extent the KPIs have been achieved.
Click or tap here to enter text.
QUESTION 12: WHAT DID YOU DO TO ADDRESS KEY CHALLENGES?
• What were the three key challenges in the project?
• How did you deal with them?
• What were your key lessons learned?
Click or tap here to enter text.
QUESTION 13: WHAT WERE THE KEY FACTORS CONTRIBUTING TO SUCCESS?
Looking back at all aspects, what were the three most important factors that made your project a success?
Click or tap here to enter text.
QUESTION 14: HOW SUSTAIBABLE IS THE PROJECT?
(ONLY RELEVANT FOR SUSTAINBILITY NOMINATIONS)
Describe which sustainable goals were achieved with the implemented use case / project. Explain which
SAP technologies and SAP solutions (see link to SAP Sustainability Portfolio) were deployed to achieve one
or more of the Sustainable Development Goals defined by the United Nations (see link to United Nations
Sustainable Development Goals (SDGs)).
Click or tap here to enter text.
Copyright/Trademark
4 / 4
© 2024 SAP SE or an SAP affiliate company. All rights reserved. See Legal Notice on www.sap.com/legal-notice for use terms, disclaimers, disclosures, or restrictions related to this material.
QUESTION 11: WHAT DID YOU DO TO REDUCE IMPLEMENTATION TIME AND COSTS?
• Describe any initiatives that drove down the software-to-services ratio, reduced total project cost and
shortened implementation time.
• Were any specific services used for this purpose?
• How was the lowest possible total cost of ownership ensured for the long run?
• Outline the main KPIs for your business case and indicate to what extent the KPIs have been achieved.
Click or tap here to enter text.
QUESTION 12: WHAT DID YOU DO TO ADDRESS KEY CHALLENGES?
• What were the three key challenges in the project?
• How did you deal with them?
• What were your key lessons learned?
Click or tap here to enter text.
QUESTION 13: WHAT WERE THE KEY FACTORS CONTRIBUTING TO SUCCESS?
Looking back at all aspects, what were the three most important factors that made your project a success?
Click or tap here to enter text.
QUESTION 14: HOW SUSTAIBABLE IS THE PROJECT?
(ONLY RELEVANT FOR SUSTAINBILITY NOMINATIONS)
Describe which sustainable goals were achieved with the implemented use case / project. Explain which
SAP technologies and SAP solutions (see link to SAP Sustainability Portfolio) were deployed to achieve one
or more of the Sustainable Development Goals defined by the United Nations (see link to United Nations
Sustainable Development Goals (SDGs)).
Click or tap here to enter text.
Copyright/Trademark